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- Tasks: Provide top-notch IT support and help maintain tech systems for a creative design studio.
- Company: Join a multi-award winning design studio with a stellar reputation.
- Benefits: Enjoy a fantastic benefits package in a vibrant London location.
- Other info: Great opportunity for career growth in a creative environment.
- Why this job: Be part of a dynamic team and enhance your tech skills while making a real impact.
- Qualifications: 3-4 years of IT support experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
About The Role: The Crowd are working with a highly desirable, mid-sized design studio that has a strong reputation in the industry for their acclaimed international projects. They are seeking an IT Support Assistant to join their team in London. You will play a key role in delivering exceptional technical support to all employees across their two offices ensuring the prompt and efficient resolution of all IT-related matters. Your contributions will be instrumental in steering, developing and enhancing our client’s IT goals. Our client is a multi-award winning practice that offers a great benefits package and is located in a vibrant and accessible part of town!
Key Responsibilities:
- Deliver 1st and 2nd Line technical support for desktops and maintenance
- Set up and maintain workstations and laptops
- Collaborate with Head of IT on system reviews and software management
- Manage and support cloud-based email (Office 365)
- Oversee internal phone system and coordinate with telecom suppliers
- Guide staff on software usage and resolve day-to-day technical challenges
- Monitor and maintain server and folder structures, data storage, and backups
Key Skills/Requirements:
- 3-4+ years of relevant experience required, ideally within the built environment
- Strong communication skills
IT Support Assistant in London employer: CROWD CREATIVE
Contact Detail:
CROWD CREATIVE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Assistant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and don’t be shy about letting people know you’re on the hunt for an IT Support Assistant role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with 1st and 2nd line support, cloud-based email management, and any relevant software you’ve worked with. Let them see how you can contribute to their IT goals!
✨Tip Number 3
Prepare for those interviews! Brush up on common technical questions and scenarios you might face as an IT Support Assistant. Practising your responses will help you feel more confident and ready to impress when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of great opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, we’re here to support you every step of the way!
We think you need these skills to ace IT Support Assistant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Assistant role. Highlight your relevant experience, especially in delivering technical support and managing systems. We want to see how your skills align with what our client is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to the team. We love seeing enthusiasm and a bit of personality, so don’t hold back!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure to demonstrate your ability to convey technical information clearly. Whether it’s in your CV or cover letter, we want to see that you can communicate effectively with both tech-savvy and non-tech-savvy colleagues.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at CROWD CREATIVE
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around 1st and 2nd line support. Be ready to discuss your experience with desktops, laptops, and cloud-based systems like Office 365. The more confident you are in your tech skills, the better you'll impress them!
✨Showcase Your Communication Skills
Since strong communication is key for this role, think of examples where you've successfully helped colleagues with their IT issues. Practice explaining complex tech concepts in simple terms, as this will demonstrate your ability to guide staff effectively.
✨Research the Company Culture
Get to know the design studio's vibe and values. Check out their projects and any recent news about them. This will help you tailor your answers to show how you fit into their culture and can contribute to their IT goals.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about their current IT challenges or how they envision the IT Support Assistant role evolving. This shows your genuine interest in the position and helps you assess if it's the right fit for you.