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For Companies At a Glance
- Tasks: Lead IT operations, resolve technical issues, and manage a team of IT Coordinators.
- Company: Join a successful international architecture practice known for pushing creative and technological boundaries.
- Benefits: Enjoy a competitive benefits package, career development opportunities, and a collaborative work culture.
- Why this job: Perfect for tech-savvy leaders eager to embrace emerging technologies in a dynamic environment.
- Qualifications: Experience as an IT Manager or senior support, strong knowledge of Microsoft 365 and network configuration.
- Other info: This role is full-time in the London office; flexibility for critical issues is required.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Job Description
About The Role:
The Crowd is partnering with a globally renowned, mid-sized architecture and interior design studio celebrated for its high-end hospitality and residential projects who are seeking a new IT Manager for their West London studio.
This is a standalone IT role in London within a medium-sized studio, with close collaboration across international offices. You will take ownership of the London IT infrastructure while liaising with global IT teams to ensure systems, security, and processes align with global standards. Alongside leadership and strategy, you will take a hands-on approach, working closely with the wider studio to ensure all technical issues and troubleshooting are resolved promptly, securely, and effectively. The ideal candidate will have proven experience leading an IT function, be a confident problem-solver, excellent communicator and bring a personable, approachable style to your work.
With a strong international footprint and a talented team of creatives, the studio delivers sophisticated, design-led spaces across global destinations. You’ll be joining a collaborative, motivated team in a workplace that values growth and support, offering professional development, social events, private medical and dental insurance, hybrid working, bonuses, and more.
Key Responsibilities:
- Lead and oversee day-to-day IT operations, including infrastructure, servers, networks, cybersecurity, systems and applications
- Design, implement and maintain secure, scalable IT and cybersecurity solutions aligned with business needs
- Develop and enforce IT policies, procedures and security standards in line with global requirements
- Manage system upgrades, server virtualisation, patching, monitoring and disaster recovery planning
- Provide 1st–3rd line support, escalating issues to vendors when necessary and ensuring timely resolution.
- Drive continuous improvement through automation, process optimisation and technology enhancements
- Oversee IT assets, vendor relationships, contracts and cost control
- Support the evaluation, implementation and ongoing performance of new systems and technologies
- Collaborate closely with international IT teams across time zones
Key Skills / Requirements:
- Degree-qualified in IT, Computer Science or a related discipline
- Extensive IT experience with a strong track record in senior or managerial roles, preferably within an architecture or design studio
- Deep technical knowledge of network infrastructure and cybersecurity, including cloud platforms and enterprise systems
- Experience managing IT security audits, risk assessments and compliance frameworks
- Proficient with cloud software such as Azure, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc
- Confident leader with experience managing teams and third-party providers
- Strong troubleshooting, analytical and problem-solving skills
- Excellent communication skills with the ability to engage both technical and non-technical stakeholders
- Highly organised, proactive and able to manage multiple priorities in a fast-paced environment
To apply for this position please click on the apply button to attach your CV (and portfolio for design positions).
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The Crowd is an equal opportunities employer and agency.
IT Manager employer: CROWD CREATIVE
Contact Detail:
CROWD CREATIVE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365 and Azure. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your technical expertise and readiness for the role.
✨Tip Number 2
Showcase your leadership style by preparing examples of how you've successfully led IT teams in the past. Highlighting your ability to resolve issues collaboratively will resonate well with the company's focus on a people-oriented culture.
✨Tip Number 3
Research the company’s recent projects or technological advancements. Being knowledgeable about their work will allow you to engage in meaningful conversations during interviews, showing your genuine interest in the organisation and its goals.
✨Tip Number 4
Prepare to discuss how you handle high-pressure situations, especially regarding troubleshooting. Providing specific examples of past experiences where you maintained composure and resolved critical issues will highlight your problem-solving skills.
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an IT Manager or in senior IT support roles. Emphasise your knowledge of Microsoft 365, Azure, and network configuration, as these are key requirements for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership style and problem-solving skills. Mention specific examples of how you've resolved technical issues in the past and how you align IT priorities with business goals.
Highlight Relevant Experience: In your application, focus on your experience in fast-paced environments, particularly within creative industries if applicable. Discuss your ability to manage IT operations and support teams effectively.
Showcase Your Communication Skills: Since clear communication is essential for this role, ensure your application reflects your ability to communicate effectively with both technical and non-technical stakeholders. Use concise language and structure your application clearly.
How to prepare for a job interview at CROWD CREATIVE
✨Showcase Your Leadership Skills
As an IT Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your ability to motivate and support your team while resolving technical issues.
✨Demonstrate Technical Expertise
Make sure you brush up on your knowledge of Microsoft 365, Azure, and network configurations. Be ready to answer technical questions and possibly solve problems on the spot to showcase your hands-on approach and problem-solving skills.
✨Align IT with Business Goals
Understand the importance of aligning IT priorities with business objectives. Be prepared to discuss how you've previously collaborated with leadership to ensure that IT strategies support overall business goals, and share any relevant experiences.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to explain complex technical concepts in simple terms, as you'll need to collaborate with non-technical stakeholders.
