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- Tasks: Lead a team and create a welcoming environment for visitors in a dynamic design studio.
- Company: Join a top international design practice known for innovative projects.
- Benefits: Enjoy hybrid working, fantastic perks, and great career progression.
- Why this job: Be the face of a creative hub and make a real impact on visitor experiences.
- Qualifications: Experience in front of house roles and strong communication skills.
- Other info: Work in a vibrant atmosphere with a social team and exciting projects.
The predicted salary is between 30000 - 42000 £ per year.
A large, international and highly acclaimed design practice are seeking a Front of House Manager to oversee the team with the day to day running of the office and provide a professional and friendly welcome to visitors. The role will take control of the wider studio coordination as well as greeting guests upon arrival maintaining a warm and hospitable standard. You will adapt to work for an architecture practice, getting to know the projects and understanding day-to-day processes in a busy, creative environment. This is an exciting role with a company who are at the top of their game both in the UK and internationally! The studio specialises in ground-breaking projects that draw people and communities together for unforgettable experiences. They offer fantastic benefits, a unique working culture and excellent career progression with a social team and hybrid working options.
Key Responsibilities:
- Greet members and visitors in a professional and friendly manner
- Lead a small team of receptionists and studio coordinators
- First point of contact for the successful day to day management of the space
- Answer calls and queries quickly and confidently
- Assist with membership requirements including coordination of meeting rooms, the arrival of visitors and organisation of refreshments
- Ensure the reception always reflects the high practice’s standards
- Organise deliveries and couriers/taxis reservations
- Ensure the promptly sign off invoices from the accounting department
- Additional ad-hoc administrative duties as needed
Key Skills / Requirements:
- Previous experience in working on the front desk and front of house
- Genuine interest or appreciation in the architecture and design industry is preferred but not essential
- Excellent communication skills with a proactive attitude
- Process driven with the ability to quickly learn internal systems
- Time management and problem-solving abilities
- Highly organised with prioritising skills
To apply for this position please click on the apply button to attach your CV (and portfolio for design positions).
The Crowd is an equal opportunities employer and agency.
Front of House Manager employer: CROWD CREATIVE
Contact Detail:
CROWD CREATIVE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager
✨Tip Number 1
Get to know the company inside out! Research their projects and values so you can chat about them during your interview. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your greeting skills! As a Front of House Manager, you'll be the first point of contact. Role-play with a friend to nail that warm and professional welcome.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed busy environments before. This will help demonstrate your ability to keep things running smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, this role is all about creating a welcoming atmosphere!
Tailor Your CV: Make sure your CV is tailored specifically for the Front of House Manager role. Highlight any relevant experience in customer service or team leadership, and don’t forget to mention your interest in architecture and design. We love seeing how your background fits with our creative environment!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to highlight your key skills and experiences that align with the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to check out more about our fantastic culture and benefits!
How to prepare for a job interview at CROWD CREATIVE
✨Know the Company Inside Out
Before your interview, take some time to research the design practice thoroughly. Understand their projects, values, and what makes them stand out in the architecture industry. This will not only impress your interviewers but also help you tailor your responses to align with their ethos.
✨Showcase Your People Skills
As a Front of House Manager, you'll be the first point of contact for visitors. During the interview, demonstrate your excellent communication skills and proactive attitude. Share examples of how you've successfully managed guest interactions or led a team, highlighting your ability to create a warm and welcoming environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and time management skills. Prepare scenarios where you had to handle difficult situations at the front desk or coordinate multiple tasks simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress the Part
Since this role is in a creative environment, make sure your attire reflects professionalism while also showing a bit of your personality. A smart-casual look can work wonders, as it shows you're serious about the role but also understand the creative culture of the studio.
