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For Companies At a Glance
- Tasks: Manage front of house, support admin tasks, and ensure smooth daily operations.
- Company: Join a leading international architectural practice known for its innovative design.
- Benefits: Enjoy hybrid working, professional development support, and a collaborative culture.
- Why this job: Perfect for outgoing individuals wanting to grow in a creative, professional environment.
- Qualifications: Customer service experience and excellent communication skills are essential.
- Other info: Open to candidates from various backgrounds, including retail and hospitality.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
About The Role:
We are partnering with a respected architecture and design practice to find a friendly, proactive Front of House Coordinator to join their London studio. This is a key role at the heart of the practice, overseeing the front desk, supporting daily operations, and contributing to a warm, organised, and efficient studio environment.
Working closely with the EA and wider team, you will greet visitors, coordinate meeting rooms, manage office logistics, and provide essential administrative support across the business. This role would suit someone who brings confidence, positivity, and a naturally helpful approach to everything they do.
The studio has a genuinely collaborative and people-centred culture, known for its respectful work–life balance, low staff turnover, and supportive environment. They operate with trust and flexibility, encouraging everyone to bring their personality and enthusiasm to the workplace. This is an excellent opportunity for someone seeking to grow within a welcoming and professional creative team.
Key Responsibilities:
- Welcome visitors, manage calls, and ensure a polished and friendly front-of-house experience
- Oversee meeting room bookings and prepare spaces for internal and external meetings
- Manage incoming and outgoing post, deliveries, couriers, taxis, and ad-hoc errands
- Order office supplies and support wider studio logistics
- Assist with travel bookings and coordination
- Support the EA, HR, marketing, and finance teams with ad-hoc tasks
- Help coordinate internal events and contribute to the smooth running of studio life
Key Skills / Requirements:
- 3–5 years’ experience in a customer-facing or administrative role
- Confident communicator with a warm, professional manner
- Highly organised with excellent time-management skills
- Proactive, dependable, and able to handle multiple priorities
- Strong team player with a positive, “can-do” attitude
- Proficient in Microsoft Office
- Interest in architecture and design is welcome but not essential
To apply for this position please click on the apply button to attach your CV (and portfolio for design positions).
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The Crowd is an equal opportunities employer and agency.
Front of House Coordinator employer: CROWD CREATIVE
Contact Detail:
CROWD CREATIVE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Coordinator
✨Tip Number 1
Familiarise yourself with the architectural practice's projects and values. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the industry, which is a big plus for the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about customer service scenarios. Being articulate and confident in your responses will showcase your proactive attitude during the interview.
✨Tip Number 3
Prepare examples from your previous customer service roles that highlight your problem-solving abilities and time management skills. These anecdotes will be invaluable when discussing your experience and how it relates to the Front of House Coordinator position.
✨Tip Number 4
Network with professionals in the architecture and design industry. Attend events or join online forums to connect with people who can provide insights or even refer you to opportunities within the field.
We think you need these skills to ace Front of House Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any administrative skills. Emphasise your ability to manage multiple tasks and your proactive attitude, as these are key for the Front of House Coordinator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the architecture industry. Mention specific experiences that demonstrate your organisational skills and attention to detail, which are crucial for this position.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated in previous roles. Highlight any experience in client-facing situations, as excellent communication is essential for this job.
Research the Company: Familiarise yourself with the architectural practice's projects and values. This knowledge will help you tailor your application and show genuine interest in becoming part of their team.
How to prepare for a job interview at CROWD CREATIVE
✨Showcase Your Customer Service Skills
Since the role requires previous client-facing experience, be prepared to discuss specific examples from your past roles. Highlight situations where you successfully managed customer interactions, resolved issues, or enhanced the client experience.
✨Demonstrate Your Organisational Skills
The position demands excellent time management and prioritisation abilities. Share instances where you effectively organised tasks or managed multiple responsibilities simultaneously, showcasing your ability to keep things running smoothly.
✨Express Your Enthusiasm for Architecture and Design
Even if your background isn't in architecture, showing a keen interest in the industry can set you apart. Research the company and its projects, and be ready to discuss what excites you about their work and how you can contribute to their team.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the company culture, team dynamics, and expectations for the Front of House Coordinator role. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
