Field Service Engineer - Slough Area - Maidenhead / Bracknell / Hounslow in Abingdon

Help grow a safer, cleaner, healthier future for everyone, every day. Crowcon Detection Instruments Ltd. is looking to recruit to the Field Service department an Electronics Field Service Engineer to maintain, repair and commission gas detection equipment. No previous experience in Gas detection products is necessary as full product training will be provided. The successful candidate will need to live in the Darlington area to primarily cover customers in and around that area.

About Us: We have been designing and manufacturing life-saving products for 50 years, protecting people from toxic and flammable gases. Crowcon Detection Instruments Ltd. is a wholly owned subsidiary of Halma plc. Halma’s purpose is growing a safer, cleaner, healthier future for everyone, every day. Halma is a market leader in specialist safety, health, and environmental technologies.

Crowcon’s values are:

• Do the right thing
• Collaborate and support each other
• Always do your best
• Try new things
• Be yourself

What will you be doing? As a member of the Field Service Team, you will be responsible for providing exceptional support and customer service to all customers as well as attending customer sites to perform proactive maintenance, repairs and commissioning of our products. Your main duties will include:

• Servicing, calibrating and repairing electronic gas detection equipment to the relevant standards.
• Ensure all serviced products are tested and left fully operational and demonstrated to the site responsible person.
• Support other team members on jobs that require multiple engineers.
• Provide customer ‘user training’ when required – once experienced.
• Work closely with the Service Admin team making sure jobs are scheduled efficiently and meeting customers’ requirements.
• Ensure service reports are completed accurately and submit them for processing on time.
• Complete RAM’s and POWRA’s when required (training given).
• Responsible for van stock holding and calibration gas holding.
• Ensure all personal PPE is maintained within inspection expiry dates.
• Cover a geographical area based from the Slough Area – Maidenhead / Bracknell / Hounslow.

Your skills & experience:

• HNC / HND in an electronics/electrical field or equivalent technical qualification preferred.
• Previous Field Service Engineering experience would be an advantage, but not necessary.
• Experience in electronic equipment service, troubleshoot/repair.
• Commissioning and/or installation experience desirable.
• Excellent customer communication skills in both writing and verbal.
• Full UK driving license essential.
• Confined Space, IPAF and Safety Passport is preferable, but full training provided.

Company benefits:

• Paid Overtime 1.5 x hourly rate, double time on Sundays authorised when there is a requirement.
• 37.5 hour week contractually.
• Travel Time included in paid working hours.
• Company Van & Credit Card.
• Generous company pension (up to 10.5% matched).
• Company shares.
• Health cash plan (Medicash).
• Eyecare scheme (with Specsavers).
• Corporate life insurance.
• 25 days holiday.
• Birthday off (after 1 year of service).
• Optional 3 days holiday purchase.
• 14 weeks paid maternity, paternity, adoption leave.
• Employee assistance programme.
• Learning and development opportunities.
• Salary sacrifice car leasing.

Don’t have every single listed skill/experience? At Crowcon we are actively building and encouraging a diverse and inclusive workplace culture, so if you’re excited about this role as the next step of your career, we encourage you to apply anyway.