At a Glance
- Tasks: Maintain, repair, and commission gas detection equipment while providing top-notch customer service.
- Company: Join Crowcon, a leader in life-saving technology with a mission for a safer future.
- Benefits: Enjoy competitive pay, overtime, generous holidays, and a supportive work environment.
- Why this job: Make a real difference in safety while developing your skills in a dynamic field.
- Qualifications: Technical qualifications preferred, but full training provided; passion and teamwork are key.
- Other info: Diverse and inclusive workplace culture encouraging all to apply.
The predicted salary is between 33000 - 48000 £ per year.
Help grow a safer, cleaner, healthier future for everyone, every day.
Electronics Field Service Engineer – Based Sheffield / Rotherham – M1 Corridor - £41,000 starting salary plus overtime package is looking to recruit to the Field Service department an Electronics Field Service Engineer to maintain, repair and commission gas detection equipment. No previous experience in Gas detection products is necessary as full product training will be provided. The successful candidate will need to live in the Darlington area to primarily cover customers in and around that area.
As a member of the Field Service Team, you will be responsible for providing exceptional support and customer service to all customers as well as attending customer sites to perform proactive maintenance, repairs and commissioning of our products. Your main duties will include:
- Servicing, calibrating and repairing electronic gas detection equipment to the relevant standards.
- Ensure all serviced products are tested and left fully operational and demonstrated to the site responsible person (recorded as such on-service paperwork).
- Support other team members on jobs that require multiple engineers.
- Provide customer ‘user training’ when required – once experienced.
- Work closely with the Service Admin team making sure jobs are scheduled efficiently and meeting customers’ requirements.
- Ensure service reports are completed accurately and submit them for processing on time.
- Complete RAM’s and POWRA’s when required (training given).
- Responsible for van stock holding and calibration gas holding, ensuring that it is appropriate for the customer base in your region, and that ‘life critical’ components are cycled regularly to ensure we can offer a first-time fix where possible.
- Ensure all personal PPE is maintained within inspection expiry dates, all service clothing is clean and respectable at the start of the day, and all service equipment is ‘up to date’ and operational.
- Cover a geographical area based from Sheffield / Rotherham – M1 Corridor (required) and other areas to cover 2-man jobs.
Your skills & experience:
- HNC / HND in an electronics/electrical field or equivalent technical qualification preferred. Crowcon will provide full product training.
- Previous Field Service Engineering experience would be an advantage, but not necessary.
- Experience in electronic equipment service, troubleshoot/repair.
- Commissioning and/or installation experience desirable.
- Excellent customer communication skills in both writing and verbal.
- Full UK driving license essential.
- Confined Space, IPAF and Safety Passport is preferable, but full training provided.
- The role can be physically demanding when using access equipment and when occasionally accessing confined spaces.
About you:
- You inspire with your passion and values.
- You are culturally sensitive.
- You are a collaborative team player.
- You are straightforward and have no interest in business/internal politics.
- You are curious and disrupt the status quo.
Company benefits:
- Paid Overtime 1.5 x hourly rate, double time on Sundays authorised when there is a requirement.
- 37.5 hour week contractually.
- Travel Time included in paid working hours.
- Company Van & Credit Card.
- Generous company pension (up to 10.5% matched).
- Company shares.
- Health cash plan (Medicash).
- Eyecare scheme (with Specsavers).
- Corporate life insurance.
- 25 days holiday.
- Birthday off (after 1 year of service).
- Optional 3 days holiday purchase.
- 14 weeks paid maternity, paternity, adoption leave.
- Employee assistance programme.
- Learning and development opportunities.
- Salary sacrifice car leasing.
Don’t have every single listed qualification? We encourage you to apply anyway. You may be just the right candidate for this or another role we may have.
Field Service Engineer - Sheffield / Rotherham - M1 Corridor in Abingdon employer: Crowcon Detection Instruments Ltd.
Contact Detail:
Crowcon Detection Instruments Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Sheffield / Rotherham - M1 Corridor in Abingdon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have a lead on your dream Field Service Engineer role.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your problem-solving skills. Remember, they want to see how you think on your feet, so be ready to tackle some real-world scenarios!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the position. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Crowcon. Let’s make that future safer together!
We think you need these skills to ace Field Service Engineer - Sheffield / Rotherham - M1 Corridor in Abingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any relevant technical qualifications or customer service experience, even if it’s from a different field.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this position. Share your passion for electronics and how you align with our values at Crowcon. A personal touch goes a long way!
Show Off Your Communication Skills: Since excellent communication is key in this role, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your written communication skills right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status.
How to prepare for a job interview at Crowcon Detection Instruments Ltd.
✨Know Your Stuff
Make sure you brush up on your electronics knowledge, especially anything related to gas detection equipment. Even if you haven't worked with it before, understanding the basics will show your enthusiasm and readiness to learn.
✨Show Off Your Customer Skills
As a Field Service Engineer, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. This could be through resolving issues or simply being a great team player.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios during the interview. Think about how you would approach troubleshooting or repairing electronic equipment. Practising these scenarios can help you feel more confident.
✨Embrace the Company Values
Crowcon values collaboration, doing the right thing, and being yourself. Familiarise yourself with these values and think of ways you can demonstrate them in your answers. This will show that you're a good cultural fit for the team.