Adoptions Manager in Letchworth Garden City

Croudace Homes is a family-owned housebuilder with a proud heritage dating back to 1946. Operating across the Southeast of England from our regional offices in Caterham, Letchworth, and Theale, we are committed to building high-quality homes and careers. Our reputation is built on trust, attention to detail, and a passion for creating communities that stand the test of time. At Croudace, we believe that a solid foundation starts with the right people. Fostering a culture of open communication, respect & continuous growth, we listen to our people, celebrate contributions at every level, and provide meaningful development opportunities. With a strong focus on well-being and work-life balance, we create an environment where our employees feel valued, motivated, and empowered to succeed - because when our people thrive, so does our business. We are proud of our low staff turnover and long employee tenures, which reflect the positive experience of working at Croudace.

Working as part of our Technical Team based in Letchworth, you will co-ordinate and facilitate the timely adoption of development infrastructure to the relevant adopting authorities. Utilise and engage both Technical, Build and Commercial resource to obtain the necessary information, evidence, practical completion, remedial works and ultimately certification or vesting. To reduce the overrun bond fees and adoptions portfolio, aiming to obtain adoption well in advance of overrun fees being triggered.

What you’ll be doing:

• Read, understand and comply with the Company procedures applicable to the Technical Department and their job function.
• Establish and maintain the adoptions schedule, including the legacy portfolio and incorporate upcoming adoption projects.
• Flag and monitor bond overrun risks and set strategies to resolve and remove overrun projects with direction and agreement of the Technical Manager and Director.
• Manage communication with all stakeholders in the adoption process for highways, drainage, open space, utilities and any other relevant adoption/transfer process.
• Co-ordinate internal or external resources to provide the required information as agreed with the adopting authorities.
• Understand and interpret drawings, schedules, testing, reports and surveys to ensure accurate and timely transfer of information.

Skills & knowledge you’ll bring:

• Engineering or construction qualification HND or above or 5+ years extensive work experience in housebuilding or infrastructure adoptions or Council or statutory undertaker.
• Proficient IT skills including packages such as AutoCAD, Microsoft.
• Good knowledge of current building regulations, NHBC requirements, highways and drainage standards.
• Direct experience in legal and technical processes for roads, sewers and utilities.
• Excellent communication, influencing and negotiation skills, with positive and proactive stakeholder management skills.
• Strong project management skill set, with good organisational skills and record keeping.
• Proven ability to manage multiple complex priorities in a fast-paced environment.

Why join Croudace?

At Croudace Homes, we believe our people are our greatest asset - and we’re committed to rewarding and supporting them. In return for your skills and dedication, you’ll receive a competitive package that includes (role dependant):

• 26 days holiday, increasing with service, plus an additional day off to celebrate your birthday.
• Generous Pension Scheme with up to 10% employer contribution.
• Discretionary bonus to recognise your performance and contribution.
• Wellbeing benefits: discounted gym membership, a health cash plan (with cover for children), private Bupa healthcare (based on role & service length), mental health support via our EAP programme including access to counselling, bi-annual health checks.
• Life assurance cover of up to 8x your annual salary.
• Up to three paid volunteer days each year to get involved in meaningful community projects.
• Training and development opportunities, including support for professional memberships and continued career progression.
• Enhanced Family Friendly leave options, recognising that starting or growing a family takes many forms.
• Vehicle allowance (role dependant) with free onsite parking and free electric car charging.
• Everything else: retail discount platform, free fruit in the office, monthly dress down Friday raising money for nominated charities, fund match for charity sponsorship and modern offices that facilitate collaborative working.

At Croudace, we don’t just build homes - we build fulfilling careers. Whether you’re starting out or bringing years of experience, you’ll find a workplace that genuinely supports your development and celebrates your success. If you’d like to find out more about this role, please don’t hesitate to get in touch.

If you believe you have the skills and experience we’re looking for, we’d love to hear from you. Apply today and make the next move in your career with Croudace Homes.