Sales Consultant

Who are Croudace Homes? Croudace Homes is a family-owned housebuilder with a proud heritage dating back to 1946. Operating across the Southeast of England from our regional offices in Caterham, Letchworth, and Theale, we're committed to building high-quality homes and careers. Our reputation is built on trust, attention to detail, and a passion for creating communities that stand the test of time. At Croudace, we believe that a solid foundation starts with the right people. Fostering a culture of open communication, respect & continuous growth, we listen to our people, celebrate contributions at every level, and provide meaningful development opportunities. With a strong focus on well-being and work-life balance, we create an environment where our employees feel valued, motivated, and empowered to succeed - because when our people thrive, so does our business. We're proud of our low staff turnover and long employee tenures, which reflect the positive experience of working at Croudace.

We are currently looking for a Sales Consultant to join our team, based at our development in Didcot. The hours associated with this role are 10am-5.30pm, working Saturday-Wednesday.

What you'll be doing:

• Welcome customers, identify their needs and provide knowledgeable guidance on new homes, pricing, and local area information.
• Respond promptly to all enquiries, dispatch brochures, manage CRM entries, and maintain up-to-date availability information.
• Conduct property viewings, support customers with selections (fixtures, fittings, finishes), and keep them informed throughout the build and legal process.
• Accurately input reservations, cancellations, and property details into the Sales System; produce and issue relevant customer correspondence.
• Monitor reservation progress to ensure exchange deadlines are met and complete pre-completion, handover procedures, and documentation.
• Maintain high standards of presentation across the marketing suite, stock plots, signage, and customer-facing materials.
• Carry out competitor research, provide monthly market reports, and recommend pricing or sales actions to support targets.
• Collaborate closely with the Sales Manager and Site Manager through regular meetings and ensure compliance with Health & Safety, policies, and customer charters.

Why join Croudace? At Croudace Homes, we believe our people are our greatest asset - and we're committed to rewarding and supporting them. In return for your skills and dedication, you'll receive a competitive package that includes (role dependent):

• 26 days holiday, increasing with service*, plus an additional day off to celebrate your birthday
• Generous Pension Scheme with up to 10% employer contribution
• Discretionary bonus to recognise your performance and contribution
• Wellbeing benefits: discounted gym membership, a health cash plan* (with cover for children), private Bupa healthcare (based on role & service length*), mental health support via our EAP programme including access to counselling, bi-annual health checks*
• Life assurance* cover of up to 8x your annual salary
• Up to three paid volunteer days each year to get involved in meaningful community projects
• Training and development opportunities, including support for professional memberships and continued career progression
• Enhanced Family Friendly leave options, recognising that starting or growing a family takes many forms
• Everything else: retail discount platform, fund match for charity sponsorship and modern offices that facilitate collaborative working

At Croudace, we don't just build homes - we build fulfilling careers. Whether you’re starting out or bringing years of experience, you’ll find a workplace that genuinely supports your development and celebrates your success.