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- Tasks: Manage and optimise retail media campaigns for key clients, driving results and performance.
- Company: Join Croud, a top-rated digital marketing agency with a collaborative culture.
- Benefits: Enjoy flexible working, generous holiday, and a clear path for career progression.
- Why this job: Make a real impact in digital marketing while working with innovative tools and a supportive team.
- Qualifications: Experience in digital marketing and strong analytical skills are essential.
- Other info: Be part of a dynamic environment that values continuous learning and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Retail Media Account Manager role at Croud.
Company Overview
Croud is a global, full‑service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long‑term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose‑driven, committed to positively impacting our people, the planet, and our global communities.
Role Overview
The Retail Media Account Manager is a pivotal role within our Retail Media team, perfect for an analytical and creative digital marketing professional who thrives on driving results. You will be responsible for the day‑to‑day management and performance of a portfolio of client accounts, translating strategy into flawless execution. You will work closely with our global network of freelancers, the Croudie Network, to ensure scalable, high‑quality campaign delivery. Beyond campaign execution, you will have the opportunity to help shape retail media best practices, mentor junior team members, and collaborate across teams to deliver on client Account Development Plans (ADPs). This role combines technical expertise, exceptional client management, and commercial acumen – giving you the chance to make a tangible impact on both our clients' growth and the agency's success.
Responsibilities
- Deliver the day‑to‑day implementation of retail media campaigns for key clients, ensuring performance is optimised to meet targets.
- Manage client budgets, ensuring accurate pacing and financial hygiene.
- Utilise industry‑leading platforms such as Amazon Ads, Skai, Google Analytics, and Amazon Marketing Cloud to execute and measure campaigns.
- Ensure all client accounts adhere to retail media best practice, monitoring and managing all hygiene factors.
- Provide comprehensive campaign reporting and measurement on the effectiveness of all activity.
- Ensure all client reports are delivered on‑time and to a high standard of accuracy.
- Analyse campaign data to identify key insights, trends, and opportunities for performance improvement.
- Share learnings and results with the wider Retail Media, Programmatic, Paid Social, PPC, and Analytics teams to drive performance and efficiencies.
- Shape retail media best practices and create scalable, efficient processes to support the team's growth.
- Stay ahead of the curve on new market tools, platforms, and retail media opportunities to enhance client strategies and our product offering.
- Delegate and manage tasks through the Croudie Network to ensure efficient and high‑quality delivery.
- Share insights on industry trends and innovations with the wider team, fostering a culture of continuous learning and innovation.
Person Specification
- Experience in digital marketing with strong retail media knowledge (Amazon Ads, Skai, Google Analytics, Amazon Marketing Cloud).
- Analytical and data‑driven, able to turn insights into optimised campaigns and measurable results.
- Skilled at managing client budgets, expectations, and delivering campaigns that hit targets.
- Confident working with a variety of stakeholders to deliver high‑quality, scalable campaigns.
- Excellent communicator with a collaborative approach, able to mentor junior colleagues and work across teams.
- Curious and proactive, staying ahead of industry trends, tools, and opportunities.
- Thrives in a fast‑paced, client‑focused agency environment with a mix of technical, commercial, and strategic responsibility.
Company Benefits
Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three‑month probation period, every employee is eligible for the benefits listed on our careers site:
- Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
- 25 days holiday a year
- Discretionary annual performance based incentive
- Sales commission
- Recruitment referral bonus
- Health & Wellbeing contribution
- 2 Recharge Days each holiday year
- Ride to Work scheme
- Railcard Season Ticket loan
- Home office chair and home office screen
- Free fruit, breakfast cereals, snacks and tea & coffee in the office
- Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
- Life insurance and income protection
- Medical Cash Plan
- Pension
- Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
- IPA Membership
- Peer to peer recognition scheme ‘bonusly’
- Team off‑sites/regular socials
- Year‑round holiday parties
- Flexible working options
- Day to make a difference
Standard hours are from 9.00 am to 5.30 pm; there is flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
Our Values
- In it together – our value on integration, collaboration and outcomes.
- Eye on the future – our value on futurism, creativity and passion.
- Generous in spirit – our value on people, development and inclusion.
- Do what you say – our value on integrity and accountability.
- Make a difference – our value on purpose and impact.
Retail Media Account Manager employer: Croud
Contact Detail:
Croud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Media Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Croud and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely wants to be part of the team.
✨Tip Number 3
Showcase your skills during interviews by sharing specific examples of past successes. Use data and results to back up your claims, especially when discussing your experience with retail media and digital marketing.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Retail Media Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Media Account Manager role. Highlight your experience with digital marketing and retail media platforms like Amazon Ads and Google Analytics, as this will show us you’re the right fit for the job.
Showcase Your Analytical Skills: Since this role is all about driving results through data, don’t forget to include examples of how you've used analytics to optimise campaigns in the past. We love seeing candidates who can turn insights into action!
Be Authentic: Let your personality shine through in your application. We value a collaborative spirit and a curious mindset, so share your passion for digital marketing and any innovative ideas you have. We want to know what makes you tick!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Croud
✨Know Your Retail Media Inside Out
Before the interview, make sure you brush up on your knowledge of retail media platforms like Amazon Ads and Google Analytics. Be ready to discuss how you've used these tools in past campaigns and how they can drive results for clients.
✨Showcase Your Analytical Skills
Prepare to share specific examples of how you've turned data insights into successful campaigns. Think about times when your analytical approach led to measurable improvements and be ready to explain your thought process.
✨Demonstrate Client Management Expertise
Croud values strong client relationships, so come prepared with examples of how you've managed client expectations and budgets. Highlight any challenges you've faced and how you overcame them to deliver successful outcomes.
✨Emphasise Collaboration and Mentorship
Since this role involves working with a team and mentoring junior colleagues, think of instances where you've collaborated effectively or helped others grow. Show that you're not just a lone wolf but someone who thrives in a team environment.
