Head of Legal & Contracts
Head of Legal & Contracts

Head of Legal & Contracts

Full-Time No home office possible
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Join to apply for the Head of Legal & Contracts role at Croud

Croud is a global, full‑service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW.

At Croud, we unlock potential by elevating our people, clients and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.

Our culture is strategically driven and inspired by a shared long‑term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose‑driven, committed to positively impacting our people, the planet and our global communities.

As Head of Legal & Contracts, you will lead the day‑to‑day legal and contracting operations for Croud. This role is focused on execution, efficiency and operational excellence—ensuring that contracts are turned around quickly, high‑quality legal support is consistently delivered and the business is well‑protected through strong commercial processes.

You will manage and develop our in‑house paralegals, oversee contract workflows, maintain legal tools and templates, and ensure Croud’s legal operations are scalable, timely and business‑friendly.

This role is ideal for someone who is hands‑on, organised, commercially pragmatic and passionate about building a high‑performing legal operations function that helps the business move faster.

Responsibilities

  • Lead the day‑to‑day contracting function, ensuring timely and accurate drafting, review and negotiation of client and supplier agreements.
  • Maintain and improve contract templates, playbooks and guidance notes to ensure consistency and efficiency.
  • Oversee contract lifecycle management, including renewals, amendments and compliance with contractual obligations.
  • Drive adoption of legal tools and technologies such as e‑signature platforms, CLM systems and workflow automation.
  • Manage, coach and develop our two in‑house paralegals to ensure quality delivery and continued capability growth.
  • Allocate work effectively to balance turnaround time, priorities and stakeholder expectations.
  • Foster a collaborative, supportive, high‑performance team culture within the contracts function.
  • Act as the primary legal point of contact for commercial and operational teams, helping them resolve contracting challenges quickly.
  • Provide clear, practical legal advice on client terms, marketing regulations, data protection and supplier arrangements.
  • Support cross‑functional teams with contract interpretation, issue resolution and day‑to‑day legal queries.
  • Deliver accessible training and guidance to stakeholders to improve contracting fluency across the business.
  • Ensure contracts meet data protection, marketing law and internal compliance requirements.
  • Manage contract‑related risks, ensuring appropriate escalation pathways and clear decision‑making frameworks.
  • Coordinate with external counsel for specialist or overflow work where required.

Person Specification

  • Commercially pragmatic: Able to balance business needs with legal risk, providing simple and actionable advice.
  • Operationally strong: Proven experience improving legal processes, workflows and tools.
  • Detail‑oriented: Strong drafting skills and a high bar for accuracy and completeness.
  • Organised & delivery‑focused: Able to manage high volumes of contracts and competing deadlines.
  • People manager: Experience managing junior legal team members and developing capability.
  • Qualified Solicitor (5+ PQE) or equivalent legal qualification, ideally with in‑house experience in a marketing, digital or technology business.

Company Benefits

  • Hybrid working model with a minimum of 3 days a week based in our London office and the rest from home.
  • Clear path to progression, development opportunities and regular performance reviews.
  • Upon successful completion of the three‑month probation:
  • Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years.
  • 25 days holiday a year.
  • Discretionary annual performance‑based incentive.
  • Recruitment referrals bonus.
  • 2 recharge days each holiday year.
  • Ride to Work scheme.
  • Railcard.
  • Season Ticket loan.
  • Home office chair and screen.
  • Free fruit, breakfast cereals, snacks and tea & coffee in the office.
  • Enhanced primary and secondary family leave, extended parental leave and shared family leave.
  • Life insurance and income protection.
  • Medical Cash Plan.
  • Pension.
  • Curated 3rd‑party learning platform and access to Croud Campus.
  • IPA membership.
  • Peer‑to‑peer recognition scheme \’bonusly\’.
  • Team off‑sites/regular socials.
  • Flexible working options.
  • Day to make a difference.

Our Values

  • In it together – integration, collaboration and outcomes.
  • Eye on the future – futurism, creativity and passion.
  • Generous in spirit – people, development and inclusion.
  • Do what you say – integrity and accountability.
  • Make a difference – purpose and impact.

Croud is an equal opportunity employer and does not discriminate on the grounds of a person\’s gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.

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Contact Detail:

Croud Recruiting Team

Head of Legal & Contracts
Croud

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