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- Tasks: Lead analytics delivery and transform data into actionable insights for clients.
- Company: Croud, a top-rated digital marketing agency with a collaborative culture.
- Benefits: Hybrid working model, generous holiday, sabbatical options, and continuous learning opportunities.
- Why this job: Join a purpose-driven team and make a real impact in the world of social media analytics.
- Qualifications: Experience in analytics, strong social media knowledge, and dashboard building skills.
- Other info: Dynamic environment with endless growth opportunities and a focus on innovation.
The predicted salary is between 36000 - 60000 £ per year.
COMPANY OVERVIEW
Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities.
ROLE OVERVIEW
We are looking for a Senior Data & Insights Manager (Social) to play a hands-on role in delivering best-in-class social creative analytics for our clients, across owned, earned and paid. Reporting into the Creative Analytics Director, this role is focused on execution, analysis, and client delivery. You will be deeply involved in reporting, dashboard builds, and turning performance data into clear, actionable insights that help clients understand what’s working, why it’s working, and how to improve. This role is perfect for someone who enjoys being close to the data, owning outputs, and advising clients through evidence-led insight. This role sits at the intersection of Born Social (Creative) and Croud (Media), helping to prove the effectiveness of social-first creativity through robust analytics.
RESPONSIBILITIES
- Leading day-to-day analytics delivery across key client accounts, owning outputs from brief to delivery.
- Owning regular reporting cycles (weekly, monthly, quarterly), ensuring work is accurate, insightful and clearly linked to creative performance.
- Delivering deep-dive analyses, effectiveness reports and project-based insight work.
- Translating complex data into clear, compelling narratives and recommendations clients can act on.
- Building, maintaining and evolving dashboards (e.g. Datorama, Tableau) for clients and internal teams.
- Ensuring data quality, consistency and best-practice visualisation across all reporting.
- Applying creative effectiveness and social measurement frameworks across platforms such as Meta, TikTok, Snap and Pinterest.
- Identifying performance patterns, drivers of success and opportunities to optimise creative output.
- Acting as a trusted analytics partner to clients, confidently walking them through results, implications and next steps.
- Collaborating closely with Strategy, Creative, Media and Client teams to embed analytics into planning and optimisation.
- Supporting new business, pitches, case studies and occasional research or thought-leadership projects.
PERSON SPECIFICATION
- You have proven experience in analytics, insights or effectiveness roles, ideally within an agency environment.
- You have a strong grounding in social media analytics and creative performance measurement, and you’re comfortable working across multiple platforms and formats.
- You have hands-on experience building dashboards and reporting outputs (Datorama, Tableau or similar).
- You’re confident working directly with clients and presenting insight clearly and persuasively.
- You’re a strong analytical thinker who knows how to turn data into meaningful insight, not just numbers and charts.
- You’re familiar with marketing and creative effectiveness principles, and tools like Sprinklr (or similar).
- You’re detail-oriented, reliable and accountable for high-quality delivery, with a curious, improvement-focused mindset.
- You’re collaborative, comfortable working across disciplines, and confident operating independently while knowing when to seek input or escalate.
- (Bonus, but not essential: experience with SQL, Python or more advanced analytics techniques.)
COMPANY BENEFITS
Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless. On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include:
- Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years.
- 25 days holiday a year.
- Discretionary annual performance based incentive.
- Sale commission.
- Recruitment referrals bonus.
- Health & Wellbeing contribution.
- 2 Recharge Days each holiday year.
- Ride to Work scheme.
- Railcard.
- Season Ticket loan.
- Home office chair and home office screen.
- Free fruit, breakfast cereals, snacks and tea & coffee in the office.
- Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave.
- Life insurance and income protection.
- Medical Cash Plan.
- Pension.
- Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform).
- Peer to peer recognition scheme 'bonusly'.
- Team off-sites/regular socials.
- Year-round holiday parties.
- Flexible working options.
Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
OUR VALUES
At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following:
- In it together - our value on integration, collaboration and outcomes.
- Eye on the future - our value on futurism, creativity and passion.
- Generous in spirit - our value on people, development and inclusion.
- Do what you say - our value on integrity and accountability.
- Make a difference - our value on purpose and impact.
Senior Data in England employer: Croud
Contact Detail:
Croud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Data in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute. Tailor your responses to show how you align with their mission and goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Senior Data in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Data & Insights Manager role. Highlight your experience in analytics and social media, and show how your skills align with Croud's values and mission.
Showcase Your Analytical Skills: When writing your application, emphasise your ability to turn complex data into actionable insights. Use specific examples from your past work to demonstrate how you've successfully delivered analytics that drove client success.
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and ensure your key achievements are easy to understand. Remember, clarity is key when presenting your insights!
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you can ensure it reaches the right people and stands out in our system. Plus, it’s super easy!
How to prepare for a job interview at Croud
✨Know Your Data Inside Out
Make sure you’re well-versed in the analytics tools mentioned in the job description, like Datorama and Tableau. Be prepared to discuss your hands-on experience with these platforms and how you've used them to derive actionable insights.
✨Showcase Your Storytelling Skills
Croud values the ability to turn complex data into compelling narratives. Think of examples where you've successfully communicated insights to clients or stakeholders, and be ready to explain how your recommendations led to improved outcomes.
✨Demonstrate Collaborative Spirit
Since the role involves working closely with various teams, come prepared with examples of how you've collaborated in the past. Highlight your ability to integrate analytics into creative processes and how this has benefited previous projects.
✨Prepare for Client Interactions
As a trusted analytics partner, you'll need to present insights confidently. Practice explaining your findings clearly and persuasively, as if you were presenting to a client. This will show that you're not just data-savvy but also client-focused.
