Passionate About Supporting Your Community? Join Our Team!
Do you feel passionately about supporting people in your community who are experiencing poor mental health? Would you like to work within an organisation where employees consistently report feeling valued and supported?
No Previous Experience Needed: Full training provided!
About the role
This role is integral to what we do, and will see you working as part of the dedicated team at our CQC Registered Residential Home in central Tunbridge Wells. Our homes provide a safe and nurturing environment to people who have, or are recovering from mental health issues.
You will not typically be required to provide any 'personal care' to our residents. Instead, this role involves working with and supporting individuals with the aim of maximising their independence, integrating them into the community, and helping them to achieve a higher quality of life.
Key Responsibilities
- Assisting in the planning, implementation and evaluation of residents’ individual support programmes.
- Undertaking or assisting in the preparation of meals, shopping, cleaning, and laundry according to the needs of individuals.
- Developing and participating in recreational activities within and outside the house.
- Developing relationships with residents on a professional basis by providing them with practical, emotional, and social support.
- Developing and maintaining good relations with residents’ relatives, friends and others involved in their lives and their care.
- Assessing, advising and supporting residents in their dealings with outside agencies.
- Assisting with some support in the community for certain residents who have moved on to live more independently.
Who Do We Need
We are looking for a caring and compassionate individual to join our team on a permanent basis.
The role is full time, working 37.5 hours per week on a shift rota basis.
(we would also consider applicants available for 30 hours/four shifts per week)
As our home provides support 24/7, you must be able to work some out-of-hours shifts each week, including early/late shifts, weekends and nights (our nights are sleeping-in shifts).
- Positive attitude towards people experiencing mental health difficulties.
- Excellent communication skills and basic IT proficiency.
- Full driving license (for transporting residents in company vehicles).
- Training or experience in mental health support or a Level 2 qualification in social care.
- Willingness and ability to complete necessary training if not already qualified.
Personal Attributes
- Supportive team player with confidence to share ideas and work creatively.
- Ability to encourage and empower residents to make their own decisions.
Rewards and Benefits
- Competitive Salary: £27,307 per annum, with potential for an additional £3,000+ per year in shift allowances*. Annual salary review.
- Generous Leave: 28 days paid annual leave (including bank holidays), increasing annually up to 33 days.
- Pension: Company pension scheme starting from month three, with increasing employer contributions after the first year.
- Comprehensive Benefits: Includes health insurance (for you and qualifying family members), Blue Light discount card, and company sick pay (after probation).
- Employee Development: Wide range of fully funded in-house and external training options.
- Career Progression: Promotion through our grade system is available to those wishing to take on more responsibility (experience/skill levels and training requirements apply).
- Convenience: Free on-site parking. Subsidised meals for some shifts.
*Shift allowances are payable for nights, weekends, bank holidays and 'on call'.
Who are Crossways Community
We are a growing Tunbridge Wells based Christian charity, with a passion to see better mental health in our community.
We welcome applicants from all backgrounds, regardless of spiritual belief, we simply expect that those in our community will always treat each other with kindness and respect.
Crossways has a proven track record in providing residential care and support for adults with acute mental health issues, giving residents valuable life skills and work experience, and promoting awareness of mental health issues within schools, churches and the local community.
We provide moral and practical support to those in our care, helping individuals to access the services they need, as well as facilitating activities with the aim of recognising potential, encouraging independence, and promoting self-worth.
Our community projects include a successful cafe, "The Kitchen Table" in the centre of Tunbridge Wells, "Reboot" our mental health awareness programmes and the "Flourish Gardening Project" in Rusthall.
Our vision is of communities where people with poor mental health are not alone, but receive the care, respect and support they need.
We are also proud to be an accredited 'Mindful Employer' and a Supporter Member of The Care Workers Charity.
You will be required to complete an Enhanced DBS check for this role.
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Support Worker in Royal Tunbridge Wells employer: Crossways Community
Crossways Community is an exceptional employer, offering a supportive and inclusive work environment at The Kitchen Table café in the heart of Tunbridge Wells. With a strong focus on employee development through fully funded training opportunities, generous leave, and a commitment to mental health awareness, we empower our team to make a meaningful impact in the community while enjoying competitive benefits and a collaborative culture.
