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For Companies At a Glance
- Tasks: Provide excellent customer service and assist with patient intake processes.
- Company: Join Crossroads Treatment Centers, a leader in opioid use disorder treatment.
- Benefits: Make a daily impact, receive training, and enjoy community events.
- Why this job: Help save lives and support recovery in your community.
- Qualifications: High School Diploma or GED; customer service experience preferred.
- Other info: Flexible part-time hours with opportunities for personal growth.
The predicted salary is between 13 - 16 ÂŁ per hour.
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and help people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.
Day in the Life of a Medical Receptionist
- Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
- Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
- Provide an exceptional experience by guiding new patients through their intake process.
- Collect urine and saliva samples for patient drug screens as needed.
- Maintains daily financial records and reports.
- Coordinates with medical and clinical staff to coordinate intakes.
- Provides clerical and logistical support.
- Oversees patient accounts and financial responsibilities.
Education And Experience Requirements
- At minimum, High School Diploma or GED required.
- Customer Service experience in a fast paced environment preferred.
- Experience in healthcare, addiction medicine, office administration preferred.
- Lived Addiction experience is a plus.
Schedule
Expected hours for this role are 20-29 hours/2-3 days per week. See center operating hours below:
- Monday-Friday; 4:45am-12:45pm
- Rotating Saturday; 4:45am-8:30am
Position Benefits
- Have a daily impact on many lives.
- Excellent training if you are new to this field.
- Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
- Community events that promote belonging and education, including community cookouts, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
- Opportunity to save lives every day!
Benefits Package
- Calm subscription for all employees.
Part-time Medical Receptionist - Darlington, SC employer: Crossroads
Contact Detail:
Crossroads Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Medical Receptionist - Darlington, SC
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a part-time medical receptionist role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Follow Crossroads Treatment Centers on social media and engage with their posts. This shows your interest in the company and can help you stay updated on any job openings or events they might be hosting.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and healthcare. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Crossroads family and making a difference in the community.
We think you need these skills to ace Part-time Medical Receptionist - Darlington, SC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of a Medical Receptionist. Highlight any customer service experience and relevant skills that match what we’re looking for, like handling patient intakes or managing financial records.
Craft a Personal Cover Letter: Don’t skip the cover letter! Use it to showcase your passion for helping others and your understanding of the opioid crisis. We want to see your personality shine through, so make it personal and engaging.
Showcase Relevant Experience: If you have experience in healthcare or office administration, make sure to highlight it. Even if it’s not directly related, any customer service experience in a fast-paced environment can be a big plus for us!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status directly with us!
How to prepare for a job interview at Crossroads
✨Know the Company Inside Out
Before your interview, take some time to research Crossroads Treatment Centers. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Medical Receptionist, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service, especially in fast-paced environments. Highlight how you maintained a friendly and professional attitude, as this aligns with the 'white glove' experience they aim to offer.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult patients or managing multiple tasks at once. Think through potential scenarios and how you would respond, demonstrating your problem-solving skills and ability to stay calm under pressure.
✨Emphasise Your Teamwork Abilities
Crossroads values collaboration among its staff. Be ready to discuss how you've worked effectively in teams before, particularly in healthcare or administrative settings. Share examples that illustrate your ability to coordinate with others and support a positive work environment.