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For Companies At a Glance
- Tasks: Provide excellent customer service, assist patients, and support daily operations.
- Company: Join Crossroads Treatment Centers, a leader in opioid use disorder treatment.
- Benefits: Medical, dental, vision insurance, PTO, and 401K options with matching.
- Why this job: Make a daily impact on lives and help others on their recovery journey.
- Qualifications: High School Diploma or GED; customer service experience preferred.
- Other info: Engaging community events and excellent training for newcomers.
The predicted salary is between 24000 - 36000 £ per year.
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.
Day in the Life of a Medical Receptionist
- Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
- Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
- Provide an exceptional experience by guiding new patients through their intake process.
- Collect urine and saliva samples for patient drug screens as needed.
- Maintains daily financial records and reports.
- Coordinates with medical and clinical staff to coordinate intakes.
- Provides clerical and logistical support.
- Oversees patient accounts and financial responsibilities.
Education And Experience Requirements
- At minimum, High School Diploma or GED required.
- Customer Service experience in a fast paced environment preferred.
- Experience in healthcare, addiction medicine, office administration preferred.
- Lived Addiction experience is a plus.
Schedule
Monday-Friday; 4:30am-12:30pm
Position Benefits
- Have a daily impact on many lives.
- Excellent training if you are new to this field.
- Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
- Community events that promote belonging and education.
- Opportunity to save lives every day!
Benefits Package
- Medical, Dental, and Vision Insurance
- PTO
- Variety of 401K options including a match program with no vesture period
- Annual Continuing Education Allowance (in related field)
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health day
- Calm subscription for all employees
Medical Receptionist - Darlington, SC employer: Crossroads
Contact Detail:
Crossroads Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist - Darlington, SC
✨Tip Number 1
Get to know the company! Research Crossroads Treatment Centers and their mission. When you understand their values and goals, you can tailor your conversations to show how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and answers with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you’re serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Medical Receptionist - Darlington, SC
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us see your enthusiasm for helping others. Mention any relevant experience you have in customer service or healthcare, and how it aligns with our mission to support those on their recovery journey.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Medical Receptionist role. Highlight your skills that match the job description, like your ability to maintain a friendly attitude and manage daily operations efficiently.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the important stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Crossroads
✨Know the Company Inside Out
Before your interview, take some time to research Crossroads Treatment Centers. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Medical Receptionist, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service, especially in fast-paced environments. Highlight how you maintained a friendly and professional attitude, as this aligns with the 'white glove' experience they aim to offer.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult patient or managing multiple tasks at once. Think through potential scenarios and how you would respond, demonstrating your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training opportunities, or community events they host. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
