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- Tasks: Provide excellent customer service, check in patients, and assist with daily operations.
- Company: Crossroads Treatment Centers is dedicated to combating the opioid epidemic through quality treatment options.
- Benefits: Enjoy mileage reimbursement, medical benefits, and a supportive community environment.
- Why this job: Make a real impact on lives while gaining valuable experience in healthcare.
- Qualifications: High School Diploma or GED required; customer service experience preferred.
- Other info: Flexible schedule with opportunities for community involvement and personal growth.
The predicted salary is between 24000 - 36000 £ per year.
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Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a Medical Receptionist
- Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
- Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
- Provide an exceptional experience by guiding new patients through their intake process.
- Collect urine and saliva samples for patient drug screens as needed
- Maintains daily financial records and reports
- Coordinates with medical and clinical staff to coordinate intakes
- Provides clerical and logistical support
- Oversees patient accounts and financial responsibilities
Education And Experience Requirements
- At minimum, High School Diploma or GED required.
- Customer Service experience in a fast paced environment preferred.
- Experience in healthcare, addiction medicine, office administration preferred.
- Lived Addiction experience is a plus.
Schedule and Travel
Pounding Mill and Wise on an as needed basis.
- Monday (Abingdon) 11:00am-5:00pm
- Tuesday (Abingdon) 9:00am-1:00pm or (Wise) 9:00am-1:00pm
- Wednesday (Abingdon) 10:30am-6:30pm or (Pounding Mill) 9:00am-2:00pm
- Thursday (Abingdon) 8:00am-4:00pm
- Friday (Abingdon) 10:00am-3:00pm or (Pounding Mill) 9:00am-2:00pm
- Saturday (Abingdon) 8:00am-12:00pm
Position Benefits
- Have a daily impact on many lives.
- Excellent training if you are new to this field.
- Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
- Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
- Opportunity to save lives everyday!
Benefits Package
- Medical, Dental, and Vision Insurance
- PTO
- Variety of 401K options including a match program with no vesture period
- Annual Continuing Education Allowance (in related field)
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health day
- Calm subscription for all employees
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Entry level
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Abingdon, VA $30,000 – $45,000 2 years ago
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Medical Receptionist - Abingdon, Pounding Mill and Wise, VA employer: Crossroads
Contact Detail:
Crossroads Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist - Abingdon, Pounding Mill and Wise, VA
✨Tip Number 1
Familiarise yourself with the specific services offered by Crossroads Treatment Centers. Understanding their approach to opioid use disorder treatment will help you demonstrate your knowledge and passion during any interviews.
✨Tip Number 2
Highlight any customer service experience you have, especially in fast-paced environments. Being able to showcase your ability to handle multiple tasks while maintaining a friendly attitude will be crucial for this role.
✨Tip Number 3
If you have any lived experience with addiction or know someone who has, be prepared to discuss how that perspective can enhance your empathy and understanding in the role of a Medical Receptionist.
✨Tip Number 4
Network with current or former employees of Crossroads if possible. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can give you an edge in your application.
We think you need these skills to ace Medical Receptionist - Abingdon, Pounding Mill and Wise, VA
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in customer service and any healthcare-related roles. Emphasise skills that align with the responsibilities of a Medical Receptionist, such as communication and organisational abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others, especially in the context of addiction treatment. Mention any personal experiences or insights that relate to the role, as this can resonate well with Crossroads' mission.
Highlight Relevant Experience: In your application, be sure to detail any previous roles in fast-paced environments, particularly in healthcare or customer service. Include specific examples of how you provided excellent service or handled challenging situations.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Medical Receptionist role.
How to prepare for a job interview at Crossroads
✨Showcase Your Customer Service Skills
As a Medical Receptionist, you'll be the first point of contact for patients. Highlight your customer service experience and how you've handled challenging situations in the past. Be ready to share specific examples that demonstrate your ability to maintain a friendly and professional attitude.
✨Understand the Role and Responsibilities
Familiarise yourself with the daily tasks of a Medical Receptionist at Crossroads. Be prepared to discuss how you can contribute to providing an exceptional patient experience, from checking in patients to coordinating with medical staff. Showing that you understand the role will impress your interviewers.
✨Emphasise Relevant Experience
If you have any experience in healthcare or office administration, make sure to mention it. Discuss how your background aligns with the responsibilities outlined in the job description, especially if you have experience in addiction medicine or similar fields.
✨Express Your Passion for Helping Others
Crossroads is dedicated to treating patients with opioid use disorder. Share your motivation for wanting to work in this field and how you can contribute to their mission. Whether through personal experiences or a genuine desire to help others, conveying your passion can set you apart from other candidates.
