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- Tasks: Support parts and service duties, organize parts, and update customers on vehicle repairs.
- Company: Join Crossroads Truck & Bus, specialists in Volvo trucks and buses across Yorkshire and Lincolnshire.
- Benefits: Enjoy excellent training, a contributory pension scheme, healthcare cash plan, and loyalty bonuses.
- Why this job: Be part of a supportive team focused on delivering top-notch customer service and personal growth.
- Qualifications: A positive attitude and teamwork skills are essential; previous experience is a plus but not required.
- Other info: This is an office-based role with a Monday to Friday schedule from 08:00 am to 05:00 pm.
The predicted salary is between 24000 - 36000 £ per year.
Crossroads Truck & Bus Workshop Support Unit Lincoln Depot Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers. A fantastic opportunity has arisen for a hybrid WSU supporting both parts and service duties, at our Lincoln depot. Working alongside our current parts and service team the successful candidate will be responsible for a range of duties supporting these two functions. From organising parts and arranging the pre-pick process to ensuring the customer is kept up to date with vehicle repairs ensuring the main dealer way of working is followed. You must be a great team player and exceed customer expectations in delivering a 1st class service. Shift Pattern Monday to Friday 08.00am until 17.00pm. Office based position. Requirements As a workshop support unit administrator you must have a positive, ‘can do’ attitude, and willingness to work as part of an effective team. Commercial experience in a similar environment or previous experience within a similar role would be a distinct advantage however full training will be provided. Communication both internal and external is key within this role. Benefits * Excellent in house and Volvo product training programme. * Rewards gateway platform available for scheme members. * Excellent contributory pension scheme. * Loyalty bonus. * Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician and dentist. Crossroads Truck and Bus prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business
Workshop Support Unit employer: Crossroads Truck & Bus Limited
Contact Detail:
Crossroads Truck & Bus Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Support Unit
✨Tip Number 1
Familiarize yourself with the Volvo Truck and Bus product range. Understanding the specifics of the products we offer will not only help you in your role but also impress during the interview process.
✨Tip Number 2
Highlight any previous experience in customer service or workshop environments. Even if it's not directly related, showcasing your ability to work in a team and exceed customer expectations will be beneficial.
✨Tip Number 3
Prepare to discuss how you handle communication in a team setting. Since this role emphasizes internal and external communication, having examples ready will demonstrate your fit for the position.
✨Tip Number 4
Show enthusiasm for learning and development. Mentioning your willingness to engage in the training programs offered will reflect your positive attitude and commitment to growth within the company.
We think you need these skills to ace Workshop Support Unit
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Workshop Support Unit. Understand the key responsibilities and required skills, such as teamwork and communication, to tailor your application accordingly.
Highlight Relevant Experience: If you have previous experience in a similar role or environment, be sure to highlight this in your CV and cover letter. Mention specific tasks you've handled that relate to parts organization and customer service.
Show Your Attitude: Emphasize your positive 'can do' attitude in your application. Provide examples of how you've worked effectively in a team and exceeded customer expectations in past roles.
Proofread Your Application: Before submitting your application, carefully proofread your documents. Ensure there are no spelling or grammatical errors, and that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Crossroads Truck & Bus Limited
✨Show Your Team Spirit
Since the role emphasizes being a great team player, be prepared to share examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to work effectively within a team to exceed customer expectations.
✨Demonstrate Your Customer Service Skills
Prepare to discuss specific instances where you provided excellent customer service. This could include how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Familiarize Yourself with the Company
Research Crossroads Truck & Bus and understand their services, values, and commitment to customer service. Being knowledgeable about the company will show your genuine interest in the position and help you align your answers with their goals.
✨Emphasize Your Positive Attitude
The job description mentions a 'can do' attitude as essential. Be ready to discuss how you approach challenges positively and your willingness to learn and adapt, especially since full training will be provided.
