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- Tasks: Support parts and service duties in a dynamic workshop environment.
- Company: Crossroads Truck & Bus, specialists in Volvo Truck and Bus across Yorkshire and Lincolnshire.
- Benefits: Loyalty bonus, excellent pension scheme, healthcare cash plan, and comprehensive training.
- Why this job: Join a supportive team and deliver top-notch customer service while gaining valuable experience.
- Qualifications: Team player with a positive attitude; previous experience is a plus but not required.
- Other info: Monday to Friday shifts with great career development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers.
A fantastic opportunity has arisen for a hybrid Workshop Support Unit (WSU) supporting both parts and service duties at our Lincoln depot. Working alongside our current parts and service team, the successful candidate will be responsible for a range of duties supporting these two functions. From organising parts and arranging the pre-pick process to ensuring the customer is kept up to date with vehicle repairs, ensuring the main dealer way of working is followed.
You must be a great team player and exceed customer expectations in delivering a 1st class service. As a WSU, you must have a positive, ‘can do’ attitude, and willingness to work as part of an effective team. Commercial experience in a similar environment or previous experience within a similar role would be a distinct advantage; however, full training will be provided. Communication, both internal and external, is key within this role.
Shift Pattern: Monday to Friday 07.30am until 16.30pm (office based position).
What Do We Offer?
- Loyalty bonus.
- Excellent contributory pension scheme.
- Excellent in house and Volvo product training programme.
- Rewards gateway platform available for scheme members.
- Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician and dentist.
Crossroads Truck and Bus prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
Workshop Support Unit in Lincolnshire employer: Crossroads Truck & Bus Limited
Contact Detail:
Crossroads Truck & Bus Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Support Unit in Lincolnshire
✨Tip Number 1
Get to know the company! Research Crossroads Truck & Bus and understand their values and services. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that showcase your skills and positive attitude – they want to see how you handle real-life situations!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Workshop Support Unit in Lincolnshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Workshop Support Unit role. Highlight any relevant experience in parts and service duties, and don’t forget to showcase your teamwork and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your positive attitude and can-do spirit make you a perfect fit for our team at Crossroads Truck & Bus.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use straightforward language and structure your application well to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Crossroads Truck & Bus Limited
✨Know Your Stuff
Familiarise yourself with Crossroads Truck & Bus and their services. Understand the role of the Workshop Support Unit and how it fits into the bigger picture. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Team Spirit
Since teamwork is crucial for this role, be ready to share examples of how you've successfully worked in a team before. Highlight your ability to communicate effectively and support your colleagues, as this will resonate well with the interviewers.
✨Customer Service is Key
Prepare to discuss your approach to customer service. Think of specific instances where you exceeded customer expectations or resolved issues. This will demonstrate your commitment to delivering a first-class service, which is vital for the role.
✨Bring a Positive Attitude
Emphasise your 'can do' attitude during the interview. Employers love candidates who are enthusiastic and willing to tackle challenges. Share how you maintain positivity in tough situations, as this aligns perfectly with the company culture.
