At a Glance
- Tasks: Join our team to diagnose, service, and repair HGVs to Volvo standards.
- Company: Crossroads Truck & Bus specializes in Volvo trucks across Yorkshire and Lincolnshire.
- Benefits: Enjoy market-leading pay, excellent training, healthcare plans, and a contributory pension.
- Why this job: Be part of a friendly team focused on customer service and professional growth.
- Qualifications: City & Guilds or equivalent experience in motor vehicle management is required.
- Other info: Flexible shifts with alternate Saturdays; HGV license is a plus but not essential.
The predicted salary is between 30000 - 42000 £ per year.
HGV Technician Crossroads Truck & Bus Boroughbridge Depot Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers. We are looking for a HGV technician to join our fantastic team in Boroughbridge (YO51 9NR) ** MARKET LEADING RATES IN PLACE ** The Role To carry out fault diagnosis, service and repairs to Volvo standard. Complete repair order write ups, service report sheets and production card information. The successful candidate will have the ability to work under pressure, to actively seek solutions to problems. Good verbal communication skills. Providing excellent customer service is paramount. Shift Pattern Week One: 06.30am – 15.00pm Week Two: 14.00pm – 22.30pm Alternate Saturday’s 8.00am – 16.00pm Requirements Qualifications required City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management (or equivalent) or equivalent practical experience in the commercial vehicle industry (or similar environment). HGV Licence advantageous but not essential. Benefits * Excellent in house product training programme. * Excellent contributory pension scheme. * Comprehensive healthcare cash plan. * Loyalty bonus. * Fully equipped workshop * Friendly & professional working team. Crossroads Truck and Bus pride ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well being is at the forefront of our business
HGV Technician employer: Crossroads Truck & Bus Limited
Contact Detail:
Crossroads Truck & Bus Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Technician
✨Tip Number 1
Familiarize yourself with Volvo trucks and their specific systems. Understanding the brand's standards and common issues can give you an edge during the interview process.
✨Tip Number 2
Highlight your problem-solving skills in conversations. Be prepared to discuss specific instances where you've successfully diagnosed and repaired faults under pressure.
✨Tip Number 3
Emphasize your commitment to customer service. Share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Tip Number 4
Network with current or former employees of Crossroads Truck & Bus. They can provide insights into the company culture and what they value in a technician.
We think you need these skills to ace HGV Technician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the HGV Technician position. Understand the key responsibilities and requirements, such as fault diagnosis and customer service skills.
Highlight Relevant Experience: In your CV and cover letter, emphasize any relevant experience you have in the commercial vehicle industry. Mention specific qualifications like City & Guilds or practical experience that aligns with the job requirements.
Showcase Communication Skills: Since good verbal communication skills are essential for this role, provide examples in your application of how you've successfully communicated with customers or team members in previous positions.
Tailor Your Application: Customize your CV and cover letter to reflect the values and expectations of Crossroads Truck & Bus. Highlight your commitment to excellent customer service and your ability to work under pressure.
How to prepare for a job interview at Crossroads Truck & Bus Limited
✨Show Your Technical Skills
Be prepared to discuss your technical qualifications and experience in detail. Highlight your City & Guilds or equivalent qualifications, and be ready to explain how you've applied your skills in previous roles, especially in fault diagnosis and repairs.
✨Demonstrate Problem-Solving Abilities
Since the role requires working under pressure and actively seeking solutions, think of specific examples where you successfully diagnosed and resolved issues. This will showcase your ability to handle challenges effectively.
✨Emphasize Customer Service
Crossroads Truck and Bus values excellent customer service. Prepare to share experiences where you provided outstanding service, particularly in a technical environment. This will demonstrate that you align with their commitment to customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training programs, and expectations for the HGV technician role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.