HGV Technician

HGV Technician

Boroughbridge Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Crossroads Truck & Bus Limited

At a Glance

  • Tasks: As an HGV Technician, you'll diagnose faults and service Volvo trucks to high standards.
  • Company: Join Crossroads Truck & Bus, the leading Volvo specialists in Yorkshire and Lincolnshire.
  • Benefits: Enjoy market-leading pay, excellent training, a pension scheme, tool allowance, and healthcare support.
  • Why this job: Be part of a supportive team focused on customer service and personal development.
  • Qualifications: City & Guilds or equivalent experience in motor vehicle management is required; HGV Licence is a plus.
  • Other info: Work in a fully equipped workshop with a commitment to staff well-being and training.

The predicted salary is between 30000 - 42000 £ per year.

Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers.

If you\’re looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then Crossroads could be for you.

Now recruiting : HGV Technicians to join our fantastic team at our Boroughbridge depot.

Shift Pattern

  • Week 1 : 06:30am – 15:00pm
  • Week 2 : 14:00pm – 22:30pm
  • Alternate Saturdays : 08:00am – 16:00pm

The Role

Join our team as a skilled HGV Technician, where you\’ll be responsible for fault diagnosis, servicing, and repairs in line with Volvo’s high standards. You’ll ensure all documentation is completed accurately, including repair orders, service reports, and production cards. We are looking for individuals who thrive under pressure and actively seeks solutions to technical challenges. Strong verbal communication skills and a commitment to exceptional customer service are essential.

Requirements

Qualifications required: City & Guilds part 1 & 2 / BTEC / IMI (or equivalent) in motor vehicle management or equivalent practical experience in the commercial vehicle industry (or similar environment). HGV Licence advantageous but not essential.

What Do We Offer?

  • Loyalty bonus.
  • Fully equipped workshop (new depot coming soon).
  • Excellent in house and Volvo product training programme.
  • Rewards gateway platform available for scheme members.
  • Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician and dentist.

Crossroads Truck and Bus pride ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well being is at the forefront of our business.

Be part of a team that values your growth, development, and career progression. We are more than a dealer.

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Hgv Technician • Boroughbridge, North Yorkshire, United Kingdom

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HGV Technician employer: Crossroads Truck & Bus Limited

Crossroads Truck & Bus Ltd is an exceptional employer, offering HGV Technicians in Boroughbridge a supportive work environment with market-leading rates and comprehensive training programmes. Our commitment to employee growth is evident through our excellent contributory pension scheme, tool allowance, and healthcare cash plan, ensuring that our team members are well-equipped and cared for both professionally and personally.
Crossroads Truck & Bus Limited

Contact Detail:

Crossroads Truck & Bus Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HGV Technician

✨Tip Number 1

Familiarise yourself with Volvo trucks and their specific systems. Understanding the brand's unique features will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former HGV Technicians, especially those who have worked with Crossroads Truck & Bus. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

✨Tip Number 3

Prepare to discuss your problem-solving skills in detail. Since the role requires working under pressure and finding solutions, think of specific examples from your past experience that showcase these abilities.

✨Tip Number 4

Highlight any customer service experience you have. Since providing excellent customer service is paramount for this role, be ready to explain how you've successfully interacted with customers in previous positions.

We think you need these skills to ace HGV Technician

Fault Diagnosis
Service and Repair Skills
Knowledge of Volvo Standards
Repair Order Documentation
Service Report Completion
Ability to Work Under Pressure
Problem-Solving Skills
Verbal Communication Skills
Customer Service Excellence
City & Guilds Qualifications (Part 1 & 2)
BTEC or IMI in Motor Vehicle Management
Practical Experience in Commercial Vehicle Industry
HGV Licence (advantageous)
Teamwork and Collaboration
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and qualifications, particularly your City & Guilds or equivalent certifications. Emphasise any practical experience in the commercial vehicle industry to align with the job requirements.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your ability to work under pressure and provide excellent customer service, as these are key attributes for the HGV Technician position.

Highlight Technical Skills: In your application, clearly outline your technical skills related to fault diagnosis, servicing, and repairs. Include any specific experience with Volvo trucks or similar vehicles to strengthen your application.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the HGV Technician role.

How to prepare for a job interview at Crossroads Truck & Bus Limited

✨Know Your Technical Stuff

Make sure you brush up on your knowledge of HGV systems and Volvo standards. Be prepared to discuss specific repairs or diagnostics you've performed in the past, as this will show your expertise and confidence in the role.

✨Showcase Your Problem-Solving Skills

Since the job requires working under pressure and actively seeking solutions, think of examples where you've successfully resolved issues in a timely manner. This will demonstrate your ability to handle challenges effectively.

✨Emphasise Customer Service

Crossroads Truck & Bus values excellent customer service, so be ready to share experiences where you've gone above and beyond for customers. Highlighting your communication skills and commitment to service will set you apart.

✨Ask Insightful Questions

Prepare some thoughtful questions about the company culture, training opportunities, and the team you'll be working with. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

HGV Technician
Crossroads Truck & Bus Limited
Location: Boroughbridge
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