Live In Carer Support Worker

Job Summary

As a Live-In Carer, you will provide high-quality, personalised care and support to clients in their own homes. You will live with the client and assist with daily activities, ensuring their comfort, safety, and well-being. This role requires a compassionate individual with excellent communication skills and a strong commitment to improving the lives of others.

Main Aims of the Post

• Provide personal care, including bathing and dressing with dignity and respect.
• To support children, young adults and adults with a wide range of care and support needs.
• Assist with mobility and transfers, using appropriate equipment as needed.
• Administer medication as prescribed.
• Prepare and serve meals, considering dietary requirements.
• Perform light housekeeping duties, including cleaning and laundry.
• Offer companionship and emotional support to clients.
• Assist with shopping, errands, and appointments.
• Maintain accurate records of care on our online system; report any changes in the client’s condition.
• Communicate effectively with clients, their families, and healthcare professionals.
• Ensure the client’s home environment is safe and comfortable.

Requirements

• Previous experience in a support role, preferably as a live-in carer.
• Relevant qualifications in health and social care (e.g., NVQ Level 2 or 3).
• Excellent communication and interpersonal skills.
• Compassionate, patient, and empathetic nature.
• Ability to work independently and manage time effectively.
• Flexibility to adapt to the client’s needs and preferences.
• Valid driver’s licence (preferred but not essential).
• Enhanced DBS check.

Crossroads Direct Guidance for Live-In Care

Below is Crossroads Direct guidance for live in care and the levels that staff will be expected to support to:

Level 1 Clients – Domestic and Social Assistance

To ensure that the support required, as directed in the care plan are delivered in a person-centred manner that promotes dignity, respect and independence:

• To assist clients who need help with domestic duties such as dusting, vacuuming, bed making, laundry and ironing.
• To assist with household duties such as menu planning, meal preparation for clients and their visitors, looking after household pets (feeding), household plants, etc.
• To assist clients with financial matters and money management including shopping, pension collection, payment of bills on behalf of the clients, etc.
• To assist clients with correspondence, arrangements for outings and visitors.
• Driving duties and assisting the clients in using public transport.
• Attending social outings with clients such as places of worship, regular clubs, visiting family, friends, etc.
• Assisting the clients to fulfil activities of daily living, e. g. working, leisure and education.

Level 2 Clients – Domestic and Personal Care – to include all tasks from level 1

To ensure that the support required, as directed in the care plan are delivered in a person-centred manner that promotes dignity, respect and independence:

• To assist clients who need help with getting up in the morning, dressing, undressing, etc.
• To assist clients who need support with aspects of their personal care – help with washing, bathing, showering, hair care, shaving, oral hygiene, etc.
• To assist clients with toilet functions – e. g. using the toilet or commode, emptying and cleansing the commode.
• To assist the clients with prescribed medication only – no homely remedies unless risk assessed and approved by Care Operations Manager.
• To support clients with nutrition and hydration, which includes physically supporting with food & drink intake.
• To assist clients with mobilising and transferring.
• To give support to the family and other carers.
• To assist in looking after pets e. g. feeding and walking.

Level 3 Clients – Complex Care – to include all actions from level 1 & 2

To ensure that the support required, as directed in the care plan are delivered in a person-centred manner that promotes dignity, respect and independence:

• Positive Behaviour Support.
• Peg Feeding.
• Stoma Care.
• Epilepsy – requires emergency medication administering.

General

• Remain committed to the safeguarding and wellbeing of adults with care and support needs.
• Work at all times within the philosophy and policies of Crossroads Care.
• Comply with the Health & Safety at Work Act 1974 and with Crossroads Care Surrey’s Health & Safety policy, paying particular attention to the reporting of dangerous situations.
• Respect the personal choice and lifestyles of colleagues, carers, and people with care needs, ensuring that Equality, Diversity and Inclusion principles are applied at all times.
• Comply with the Code of Conduct.
• Undertake any other duties that may be considered commensurate with the level of the post and that are set out in the care plan.
• Promote Crossroads Care Surrey’s services and options of support.