At a Glance
- Tasks: Provide personal and social care to clients, following their care plans.
- Company: Join Crossroads Care NI, a dedicated organization supporting carers since 1979.
- Benefits: Gain valuable experience in a supportive environment with ongoing training opportunities.
- Why this job: Make a real difference in people's lives while working flexible hours that fit your schedule.
- Qualifications: No formal qualifications required, but previous caring experience is a plus.
- Other info: Must reside in the area and be able to travel to clients' homes.
Crossroads Care NI is a voluntary organisation whose sole purpose is to provide as much respite care as possible to carers of whatever age and disability.
Crossroads have been providing a service to Carers in Northern Ireland since 1979. We provide services through our domiciliary, Young Carers and In Your Prime projects.
Our mission is to provide quality, highly trained dependable staff to our customers, whenever they need us.
OVERALL PURPOSE OF THE JOB
To provide personal, social and domestic care similar to that given by the primary carer or as stipulated within a personal care plan.
Care should also be provided in conjunction with advice from the Scheme Manager whilst respecting confidentiality at all times., Attend at the homes of families / individuals and perform duties as stipulated in their personal care plan and as advised by your Scheme Manager.
Ensure compliance with provisions of the personal care plan.
Listen to the directions and requests of the client and apply these where they are consistent with the care plan.
Comply with Registration Requirements of N.I.S.C.C.
Comply with requirements of Regulation and Quality Improvement Authority
PERSONAL AND SOCIAL CARE TASKS
Bathing in bed / bathroom / chair to include essential aspects of personal hygiene.
Assist in the management of continence of bladder and bowel.
Assist with dressing and undressing.
Assist with mobility and transfers, using correctly, any specialised equipment provided. Clients must not be moved / lifted without use of specialised equipment.
Assist with feeding as stipulated in care plan.
Administer only the medication as per the service users blister pack and as prescribed by a qualified medical practitioner. In extenuating circumstances, under the direction of the Scheme Manager(s).
Check for any changes to medication dosage and ensure recording of medication is made in the appropriate care plan document, and always comply with organisation’s medication policy
Assist with therapeutic programmes designed, under medical direction, to help an individual’s progress, as advised by the relevant professional and under the direction of the Scheme Manager.
Assist with the provision of a safe environment for those who need constant supervision and support where appropriate. This must be in accordance with current health and safety legislation.
Assist with the provision of emotional support to the family as part of a caring team.
Supervise the service user outside their home as is stipulated in the care plan and with written permission from the client or their responsible carer.
To effectively communicate with service users, work colleagues and managers .
DOMESTIC TASKS
Some light domestic duties may be carried out as follows :
Making and changing the service user’s bed.
Essential laundering for the service user only.
Essential shopping for the service user only (receipts should be obtained for all purchases).
Preparing meals for the service user and washing up thereafter.
ADMINISTRATION AND TRAINING
Participate in an induction programme and attend ongoing in-service training determined by individual need; or organisational requirements or statutory obligations.
Liaise regularly with the Scheme Manager(s) (and colleagues if necessary).
Notify the Scheme Manager(s) immediately of any change in availability to work.
Observe and report back promptly to the Scheme Manager(s) any alteration in the family circumstances affecting service provision.
Complete accurately, correctly and submit to the Scheme Manager(s) signed weekly time sheets and expense claims.
Provide flexible cover for colleagues in the event of holiday / sickness, or absence for personal reasons whilst working as part of a local team of Home Support Assistants.
Attend regular team meetings as convened by the Operations Team (this is a contractual obligation).
Assist with completion of incident / accident forms accurately and submit promptly to the Scheme Manager(s).
Place typed up Care Plans in Service User’s homes.
Relevant information about the families who receive Crossroads care will be given, to or subsequently obtained by the care attendant. It is vital that this information is kept confidential and unauthorised disclosure of personal client information is considered to be gross misconduct; which may result in disciplinary action.
You should note that the various duties; responsibilities and associated activities as stipulated in this job description constitute part of a care attendant’s terms and conditions of employment.
Please note that the post holder is required to carry out tasks across all divisions of Crossroads Care NI – Charitable Group.
This Job Description and the tasks identified are not exhaustive and will be subject to review in light of the changing circumstances. It is not intended to be rigid and inflexible, but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned; this may involve working in a different scheme., You are required to advise Scheme Management of any changes to your personal circumstances which impinge upon your duties as a care attendant.
Right to live and work in the UK
Residing in the area advertised
Must be able to make their own way to and from the clients home
Desired Criteria :
Previous caring experience, You must reside in the area advertised and be able to make your way to and from the clients homes
It is desirable that you have previous caring experience, * Previous caring experience
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Care Attendant (overnights) employer: Crossroads Care NI Charitable Group
Contact Detail:
Crossroads Care NI Charitable Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Attendant (overnights)
✨Tip Number 1
Familiarize yourself with the specific needs of the clients you will be working with. Understanding the personal care plans and the types of support required can help you demonstrate your readiness for the role during the interview.
✨Tip Number 2
Highlight any previous experience in caregiving, even if it's informal. Sharing stories about how you've supported others can showcase your empathy and suitability for the position.
✨Tip Number 3
Be prepared to discuss how you would handle challenging situations, such as managing a client's emotional needs or dealing with emergencies. This shows that you are proactive and capable of providing quality care.
✨Tip Number 4
Research Crossroads Care NI and their mission. Being knowledgeable about the organization will allow you to align your values with theirs and express genuine interest in contributing to their goals.
We think you need these skills to ace Care Attendant (overnights)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Care Attendant position. Understand the responsibilities and requirements, especially the importance of following personal care plans and maintaining confidentiality.
Highlight Relevant Experience: In your application, emphasize any previous caring experience you have. Provide specific examples of how you've assisted individuals with personal care tasks, mobility, or emotional support, as these are key aspects of the role.
Demonstrate Communication Skills: Effective communication is crucial in this role. Make sure to showcase your ability to communicate clearly and compassionately with service users, colleagues, and managers in your application.
Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of Crossroads Care NI. Show that you understand their commitment to providing quality care and how you can contribute to their goals.
How to prepare for a job interview at Crossroads Care NI Charitable Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Care Attendant. Familiarize yourself with personal care plans and the specific tasks involved, such as assisting with mobility, personal hygiene, and medication management.
✨Show Empathy and Communication Skills
During the interview, demonstrate your ability to communicate effectively and show empathy towards clients. Share examples from your past experiences where you provided emotional support or communicated clearly with service users and their families.
✨Highlight Relevant Experience
If you have previous caring experience, be ready to discuss it in detail. Explain how your past roles have prepared you for this position and how you can apply that knowledge to provide quality care.
✨Discuss Confidentiality and Compliance
Be prepared to talk about the importance of confidentiality and compliance with care plans. Highlight your understanding of the ethical considerations in care work and how you would handle sensitive information.