Volunteer Counsellor

Volunteer Counsellor

Volunteer Home office (partial)
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At a Glance

  • Tasks: Provide professional counselling support to expectant parents and parents of young children.
  • Company: Join CrossReach, a leading social care provider with over 150 years of experience.
  • Benefits: Gain valuable experience, receive training, and make a real difference in people's lives.
  • Other info: Flexible volunteering hours available; join us for a Recruitment Open Day on 4 June.
  • Why this job: Empower clients through compassionate support and contribute to their healing journeys.
  • Qualifications: Diploma in counselling or currently studying, with at least 50 clinical hours completed.

Our CrossReach Perinatal East team is a values-led service committed to delivering high-quality therapeutic support to expectant parents and parents of children under three who are facing emotional and psychological challenges. Through compassionate, ethical and professional practice, we provide life-changing and life-enhancing support. We work collaboratively to create safe spaces for healing and growth, empowering clients to navigate their journeys with dignity and hope.

As a Volunteer Counsellor with CrossReach in our Perinatal East Service, you will provide a professional counselling service to clients accessing perinatal support. You will be supported to practise within our organisational guidelines and will receive the necessary induction, training and ongoing support when you join the team.

What your role will involve:

  • Providing professional counselling support to clients within the Perinatal East Service
  • Working in line with CrossReach policies, procedures and ethical frameworks
  • Attending group supervision sessions and contributing to reflective practice
  • Completing associated case work and maintaining appropriate records
  • Working collaboratively with the wider Counselling East team

About you:

You will have completed a diploma in counselling or be currently undertaking a counselling diploma and have completed your readiness to practise. For our perinatal services, you must have completed a minimum of 50 clinical hours. You will be committed to ethical, compassionate practice and be able to work in line with COSCA’s Statement of Ethics and Code of Practice. If you wish to see clients online, you will have completed an ACTO-approved online counselling training course. You will be able to provide the name and contact details of your external supervisor and be willing to meet PVG requirements.

We are looking for volunteers with availability to volunteer on Monday afternoons, Wednesdays and/or Thursdays, and we will discuss at interview your availability, the number of clients you will see, your associated case work, attendance at group supervision, and the number of clinical hours you are able to volunteer at interview.

Shortlisted candidates will be invited to attend a Recruitment Open Day on Thursday 4 June, so please ensure you are available to attend.

CrossReach Counselling is an organisational member of COSCA. All practitioners are either qualified and registered with a Professional Standards Authority recognised professional body, such as BACP, COSCA, BAAT or UKCP, or are in the process of gaining their qualification. Once you have successfully passed interview, we will apply for a PVG membership for you, either as a new application or an update to an existing membership.

CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances.

Volunteer Counsellor employer: Crossreach

CrossReach is an exceptional employer, dedicated to fostering a supportive and compassionate work environment for our Volunteer Counsellors. With a strong commitment to professional development, we offer comprehensive training and ongoing support, ensuring that you can make a meaningful impact in the lives of expectant parents and families facing emotional challenges. Located in Scotland, our values-led service not only prioritises ethical practice but also encourages collaboration and personal growth, making it a rewarding place to contribute your skills and passion.
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Contact Detail:

Crossreach Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Volunteer Counsellor

✨Tip Number 1

Get to know the organisation! Research CrossReach and their values. Understanding their mission will help you connect your passion for counselling with their goals during interviews.

✨Tip Number 2

Network like a pro! Reach out to current or former volunteers at CrossReach. They can give you insider tips on what to expect and how to shine in your interview.

✨Tip Number 3

Prepare for the Recruitment Open Day! Think about questions you might have and be ready to discuss your availability and clinical hours. This is your chance to show your commitment!

✨Tip Number 4

Stay organised! Keep track of your application status and check your email regularly for updates from CrossReach. You don’t want to miss any important communication!

We think you need these skills to ace Volunteer Counsellor

Counselling Skills
Ethical Practice
Compassionate Communication
Reflective Practice
Record Keeping
Collaboration
Clinical Experience
Understanding of COSCA's Statement of Ethics
Online Counselling Training
Availability for Supervision
Commitment to Professional Development
Adherence to Organisational Guidelines

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your skills and experiences align with what we're looking for, so make sure you understand the role of a Volunteer Counsellor and the values we hold dear.

Be Authentic: When filling out your application, let your personality shine through! We’re all about compassionate and ethical practice, so share your genuine passion for helping others and how you embody these values in your work.

Follow the Application Instructions: Make sure you stick to the application process outlined on Jobtrain. Remember, we don’t want to see a CV, so focus on completing the application form as instructed. It’s all about making it easy for us to see your potential!

Check Your Email Regularly: Once you’ve submitted your application, keep an eye on your email (and junk folder!) for any updates from us. We’ll be reaching out via email, so make sure you don’t miss any important communication regarding your application.

How to prepare for a job interview at Crossreach

✨Know Your Stuff

Make sure you’re familiar with CrossReach’s values and the specific needs of perinatal clients. Brush up on COSCA’s Statement of Ethics and Code of Practice, as this will show your commitment to ethical practice during the interview.

✨Showcase Your Experience

Be ready to discuss your clinical hours and any relevant counselling experience. Prepare examples of how you've supported clients in the past, especially in challenging situations, to demonstrate your capability and compassion.

✨Ask Thoughtful Questions

Prepare some insightful questions about the role and the team dynamics. This not only shows your interest but also helps you gauge if the environment aligns with your values and working style.

✨Be Available and Flexible

Since they’ll discuss your availability during the interview, be clear about when you can volunteer. Showing flexibility can make you a more attractive candidate, especially for a role that requires commitment.

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