Service Manager - 40 Hours Per Week in Stonehaven

Service Manager - 40 Hours Per Week in Stonehaven

Stonehaven Full-Time 31905 - 38995 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead a dedicated team to provide high-quality support for individuals with diverse needs.
  • Company: Join CrossReach, a leading social care provider with over 150 years of experience.
  • Benefits: Enjoy exclusive discounts, a generous pension plan, and health cash back for treatments.
  • Other info: Flexible working hours and opportunities for professional growth in a supportive environment.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Management experience in social care and an SVQ Level 4 in Social Care required.

The predicted salary is between 31905 - 38995 £ per year.

We’re looking for an experienced and motivated Service Manager to lead The Bungalow, ensuring the delivery of high-quality support for people with individual needs.

You’ll have responsibility for the day-to-day running of the service, supporting your team to develop and creating an environment where people feel valued, respected and empowered to achieve their goals.

Oversee the day-to-day management of the service, ensuring safe, effective and high-quality support.

  • Work closely with individuals, families and professionals to ensure support reflects people's needs, choices and aspirations.
  • Manage staffing, recruitment, supervision and professional development, helping your team build confidence and skills.
  • Take responsibility for budgets, resources and operational planning.
  • Maintain high standards of quality, safeguarding and regulatory compliance, identifying opportunities for continuous improvement.
  • Build strong relationships with external agencies and partners to support positive outcomes.
  • Promote a culture of open communication, trust and wellbeing, reflecting Cross Reach's values and Christian ethos.

About you

You'll be a confident and approachable leader with previous management experience in social care, ideally supporting people with learning disabilities, physical disabilities or complex needs.

You'll have proven experience of leading, supervising and developing staff, alongside the ability to manage budgets, resources and service development.

Strong communication, organisational and IT skills are essential, as is the ability to work effectively with families, colleagues and external professionals while maintaining high standards of quality and support.

To be considered for this role, you must hold an SVQ Level 4 in Social Care or equivalent, and have a management qualification or be working towards one in line with SSSC requirements.

You must also be registered with the Scottish Social Services Council (SSSC), or meet the requirements for registration, and be a member of the PVG Scheme.

You'll also need to be registered with the Scottish Social Services Council (SSSC), or meet the requirements for registration, and be a member of the PVG Scheme.

As this is a Christian leadership role, you must have a Christian faith and be able to uphold and actively promote Cross Reach's Christian ethos.

The role may include on-call responsibilities and some evening, night or weekend working.

At Cross Reach, we believe that great services start with great people.

You'll have the opportunity to shape and develop your service, support the professional growth of your team and contribute to an organisation committed to making a positive difference across Scotland.

We value the experience and ideas you bring and will support you in continuing to develop as a leader.

Apply today and help us continue to deliver high-quality support at The Bungalow.

We also offer you a range of benefits that you would expect from an organisation that support others.

Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card.

We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit.

Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments.

We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most.

But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you.

Cross Reach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances.

During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better.

Today we are one of the largest social care providers in Scotland, with experience across a broad range of services.

We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us.

We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances.

As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos.

We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK.

This permission is without exception granted by UK Visas and Immigrations.

Workplace and Role Accessibility Supplements (attached below) - This guide outlines the physical, environmental, and location based aspects of the role to help you understand how the work is carried out and whether it’s right for you.

It may also help you identify any adjustments or support that would enable you to do your best work.

We welcome conversations about what you personally need to work within our services, and we’re committed to making reasonable adjustments to support you where possible.

Posts close at midnight on the indicated date.

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Service Manager - 40 Hours Per Week in Stonehaven employer: CrossReach

CrossReach is an exceptional employer dedicated to supporting vulnerable children and young people in a nurturing environment at Millmuir Farm House. With a strong focus on employee development, we offer comprehensive training, a generous pension plan, and a range of health and wellness benefits, ensuring our staff feel valued and supported. Join us in making a meaningful difference while enjoying a collaborative work culture that prioritises your growth and wellbeing.

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Contact Details:

CrossReach Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Manager - 40 Hours Per Week in Stonehaven

✨Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at CrossReach.

✨Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from CrossReach!

✨Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like CrossReach, will notice your enthusiasm!

✨Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at CrossReach or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Service Manager - 40 Hours Per Week in Stonehaven

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Flexibility
Teamwork
Attention to Detail

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to CrossReach:Before hitting send, make sure to tailor your application specifically to CrossReach! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at CrossReach

✨Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

✨Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

✨Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

✨Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.