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- Tasks: Lead a team to provide high-quality care and support in a welcoming environment.
- Company: Join CrossReach, a trusted care provider with over 150 years of experience.
- Benefits: Enjoy perks like health plans, ongoing training, and employee discounts.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in social care leadership and relevant qualifications required.
- Other info: Be part of a supportive organisation that values diversity and inclusion.
The predicted salary is between 30000 - 40000 £ per year.
As a Service Manager at our Balmedie care home, you will play a key role in leading a high-quality care environment where people are supported to live safely, comfortably and with dignity every day. At CrossReach, we have been supporting older people across Scotland for over 150 years. This role offers the opportunity to lead a well-established service while shaping future provision to meet the needs of your local community.
What your day could look like:
- Leading, managing and developing your team to deliver high standards of care and support
- Overseeing recruitment, supervision, performance management and workforce planning
- Managing budgets, resources and staffing levels effectively
- Ensuring compliance with regulatory requirements, policies and best practice
- Promoting a positive culture that reflects CrossReach values
- Building strong relationships with families, professionals and external partners
- Working with senior leaders to support service development and continuous improvement
About you:
You will be an experienced and values-led leader with a strong understanding of social care and a commitment to delivering high-quality services. You will hold an SVQ Level 4 in Social Care and a management qualification or be working towards one in line with SSSC requirements. You will have experience leading teams within a social care setting, alongside a strong understanding of care standards, legislation and best practice.
You will be confident using digital systems and Microsoft Office, and able to manage budgets, staffing and operational priorities effectively. You will bring a supportive leadership style, with the ability to motivate, develop and retain staff. You must be registered with the SSSC, or willing to register, and be a member of the PVG Scheme or willing to join.
What you will gain:
- Access to employee benefits including Perkbox and Blue Light Card
- Health cash plan and employee assistance programme
- Ongoing training and development opportunities
- Support to achieve and maintain required qualifications
- A supportive organisation with strong values and clear purpose
If you are ready to lead a service where you can make a genuine difference every day, we would welcome your application. Apply now to join CrossReach and take the next step in your leadership career.
Faith and Conduct Requirements:
As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration.
We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigration. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.
We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.
Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage.
Additional Information for Candidates:
Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process.
CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.
Deadline: Posts close at midnight on the indicated date.
Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain.
To view our accessibility statement, please click here. CrossReach Accessibility Statement.
Service Manager in London employer: CrossReach
Contact Detail:
CrossReach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on CrossReach and their values. This will help you connect your experience with what they stand for, showing that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved care standards. Be ready to share these during your interview to demonstrate your experience and how you can contribute to their mission.
✨Tip Number 3
Prepare questions for them! Show your interest by asking about their future plans for the service or how they support staff development. This not only helps you gauge if it's the right fit for you but also shows you're genuinely invested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Service Manager in London
Some tips for your application 🫡
Get to Know Us: Before you start your application, take a moment to familiarise yourself with CrossReach's values and mission. This will help you tailor your application to show how you align with our ethos and the role of Service Manager.
Be Specific: When filling out your application, be sure to provide specific examples from your experience that demonstrate your leadership skills and understanding of social care. We want to see how you've made a difference in previous roles!
Follow the Guidelines: Remember, we’re not looking for CVs, so make sure you follow the application instructions carefully. Use the Jobtrain platform to complete your application as per the guidelines provided—this helps us streamline the process.
Show Your Passion: Let your passion for providing high-quality care shine through in your application. Share why you want to work with us at CrossReach and how you plan to contribute to our community. We love hearing about your motivation!
How to prepare for a job interview at CrossReach
✨Know Your Care Standards
Make sure you brush up on the latest care standards and legislation relevant to the role. Being able to discuss these confidently will show that you’re not just familiar with the basics, but that you’re committed to delivering high-quality services.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in the past, especially in social care settings. Highlight your supportive leadership style and how you've motivated and developed staff to create a positive culture.
✨Understand the Community Needs
Research the local community and think about how you can shape service provision to meet their needs. Being able to articulate this during the interview will demonstrate your commitment to making a genuine difference.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to managing budgets, staffing, or compliance. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to handle operational priorities effectively.