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- Tasks: Lead customer implementations and create AI-native delivery frameworks.
- Company: Innovative B2B software company focused on revolutionising client services.
- Benefits: Competitive pay at $100/hour and opportunities for professional growth.
- Why this job: Join us to transform service delivery with cutting-edge AI technology.
- Qualifications: 3+ years in leadership roles and expertise in generative AI required.
- Other info: Dynamic role aimed at driving automation and enhancing customer experiences.
The predicted salary is between 72000 - 108000 £ per year.
A B2B software company is seeking a VP of Client Services to lead customer implementations and establish AI-native delivery frameworks. The ideal candidate will have at least 3 years of leadership experience in professional services and a strong proficiency with generative AI. This full-time role offers a competitive compensation of $100/hour and is designed for someone looking to revolutionise service delivery through automation. Candidates should have experience managing customer escalations and leading performance-driven teams.
VP of AI-First Client Services Delivery in London employer: Crossover
Contact Detail:
Crossover Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VP of AI-First Client Services Delivery in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a VP role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, highlight your experience with generative AI and how you've successfully led teams in the past. We want to see how you can revolutionise service delivery!
✨Tip Number 3
Prepare for interviews by anticipating questions about customer escalations and performance-driven strategies. We recommend practising your responses to demonstrate your leadership skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace VP of AI-First Client Services Delivery in London
Some tips for your application 🫡
Showcase Your Leadership Experience: Make sure to highlight your leadership experience in professional services. We want to see how you've successfully led teams and managed customer escalations, so don’t hold back on those examples!
Demonstrate Your AI Proficiency: Since this role is all about AI-native delivery frameworks, we’d love to see your strong proficiency with generative AI. Share specific projects or initiatives where you’ve implemented AI solutions to enhance service delivery.
Tailor Your Application: Take a moment to tailor your application to our job description. We appreciate when candidates align their skills and experiences with what we’re looking for, so make it clear why you’re the perfect fit for this role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Crossover
✨Know Your AI Inside Out
Make sure you brush up on your knowledge of generative AI and its applications in client services. Be ready to discuss how you've used AI to enhance service delivery in your previous roles. This will show that you’re not just familiar with the technology, but that you can leverage it effectively.
✨Showcase Leadership Experience
Prepare specific examples from your past leadership roles where you successfully managed customer escalations or led performance-driven teams. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewers to see your impact.
✨Understand the Company’s Vision
Research the company’s mission and values, especially their approach to AI-native delivery frameworks. Tailor your answers to align with their goals, demonstrating that you’re not only a fit for the role but also passionate about their vision for revolutionising service delivery.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about their current challenges in client services or how they envision the future of AI in their operations. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
