Trilogy is seeking an Enterprise Customer Success Manager to run renewal conversations for enterprise accounts and to position AI capabilities, Platinum, and Prime in terms that matter to decision-makers. You will accelerate value realization and guide customers through our Self-Serve Portal.
You will own renewal calls, prep opportunities with AI, and keep Salesforce records clean so a non-expert can read renewal status at a glance.
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Enterprise Renewal Architect — AI‑Driven CSM employer: Crossover
At Trilogy, we pride ourselves on being an innovative AI-first company that empowers our employees to excel in their roles without the constraints of traditional sales structures. Our remote work culture fosters collaboration and flexibility, allowing you to engage directly with high-value clients while enjoying a guaranteed compensation plan that prioritises your professional growth and stability. Join us to be part of a dynamic team that values creativity, efficiency, and the pursuit of excellence in customer success.
