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- Tasks: Support nursing and admin teams in delivering patient-centred care and treatments.
- Company: Join Crossley Street Surgery, a progressive GP practice with a collaborative team.
- Benefits: Gain hands-on experience in healthcare while making a real difference to patients' lives.
- Why this job: Be part of a dynamic team that values your contribution to patient care.
- Qualifications: Experience in healthcare or working with the public; strong communication skills required.
- Other info: Opportunities for professional development in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
The Healthcare Assistant will support both the nursing and administrative teams in delivering safe, effective, and patient-centred care as part of the practice multidisciplinary team. Working within their scope of practice, the post holder will assist clinical staff in the delivery of treatments, preventative care, health promotion, and patient education to the entitled patient population. The role also includes providing flexible support to the administrative team as required, helping ensure the smooth day-to-day running of the practice. This is a varied and rewarding position that plays a key part in maintaining high standards of care and supporting positive patient experiences across the service.
Main duties of the job
- The Healthcare Assistant provides clinical and supportive care to patients in both practice and domiciliary settings.
- Duties include undertaking patient health checks, observations, venipuncture, ECGs, wound care, and health promotion, supporting nurses with clinics and chronic disease management, and visiting housebound patients.
- The role also involves maintaining safe, well-stocked clinical environments, managing specimens, and ensuring infection prevention and safety standards are followed.
About us
Crossley Street Surgery is a progressive, four-partner GP practice serving a semi-rural population of around 12,000 patients from modern, purpose-built premises in Wetherby. We are a teaching and training practice, hosting GP registrars and FY2 doctors throughout the year. Our well-established multi-disciplinary team includes: Salaried GPs and GP registrars, Clinical pharmacists and pharmacy technicians (PCN team), An in-house pharmacy, A dedicated paramedic team supporting home visits, A dedicated Management Team, A dedicated Data Quality and Patient Services team. We operate using SystmOne and AccuRx Total Triage, with 15-minute appointments to support safe, high-quality clinical care. The practice is part of the Wetherby Primary Care Network and actively engages in new models of care.
Job responsibilities
To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population. The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education whilst also supporting the administrative team on an as-required basis.
Person Specification
- Experience of working with the public
- Experience of working in a healthcare setting
- Venepuncture
- New patient medicals, including height, weight, BP, pulse
- Chaperone procedure
- Ability to record accurate clinical notes
- Excellent communication skills (written and oral)
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow clinical policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Able to communicate effectively and understand the needs of the patient
- Commitment to ongoing professional development
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
- Previous completion of the HCA Care Certificate
- Experience of working in a primary care environment
- ECGs
- Wound care/removal of sutures and staples
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Healthcare Assistant in Leeds employer: Crossley Street Surgery
Contact Detail:
Crossley Street Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant in Leeds
✨Tip Number 1
Get to know the practice! Research Crossley Street Surgery and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at local healthcare events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to patient care and teamwork. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Healthcare Assistant in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Healthcare Assistant role. Highlight your relevant experience in healthcare settings and any specific skills like venipuncture or wound care that match the job description.
Showcase Your Communication Skills: Since excellent communication is key in this role, give examples of how you've effectively communicated with patients or team members in the past. This will show us you can handle the demands of the job.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon to ensure we can easily understand your qualifications and experiences.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Crossley Street Surgery
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Healthcare Assistant. Familiarise yourself with tasks like venipuncture, health checks, and patient education. This will help you confidently discuss how your skills align with the role.
✨Showcase Your Communication Skills
As a Healthcare Assistant, you'll need to communicate effectively with both patients and the team. Prepare examples of how you've successfully interacted with the public or worked in a healthcare setting. This will demonstrate your ability to connect with patients and colleagues alike.
✨Demonstrate Flexibility and Team Spirit
Highlight your ability to work both autonomously and as part of a team. Share experiences where you've adapted to changing situations or supported administrative tasks. This shows that you're ready to contribute to the smooth running of the practice.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle stressful situations. Think of specific instances where you've managed challenges in a healthcare environment. This will help you illustrate your competence and calmness under pressure.
