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- Tasks: Supervise cafe operations and ensure top-notch service for our guests.
- Company: A vibrant social enterprise cafe focused on quality and community.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Why this job: Join a passionate team and make a difference in the community.
- Qualifications: Experience in hospitality and strong leadership skills.
- Other info: Opportunity to grow and develop in a dynamic cafe setting.
The predicted salary is between 24000 - 36000 £ per year.
We are a social enterprise cafe serving quality food at good price. This position of Cafe Service Supervisor will report to the Cafe Manager. He or She will support the Cafe Manager in overseeing day-to-day front of house operations to deliver a high level of service for our guests.
Responsibilities:
- Welcome and settle down guests according to standards.
- Take food and drink orders and provide recommendations where needed.
- Coordinate communication between front of the house and back of the house staff.
- Support the Cafe Manager in administrative duties including dealing with vendors, staff roster, billing, daily report and duty assignments.
- Gather guests’ feedback and recommend improvements to our menus.
- Handle and resolve issues or complaints in a professional manner.
- Manage a team of staff under supervision, including supporting staff members with special needs.
- Conduct briefing and updates for the staff.
- Carry out regular checks of all areas of the cafe to ensure cleanliness and tidiness at all times and the functionality of all facilities.
- Perform any other appropriate duties and responsibilities as assigned by the Cafe Manager.
Cafe Service Supervisor employer: CROSSINGS SOCIAL VENTURES PTE. LTD.
Contact Detail:
CROSSINGS SOCIAL VENTURES PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Service Supervisor
✨Tip Number 1
Get to know the cafe's vibe! Before your interview, pop in for a coffee and observe how the staff interact with guests. This will help you understand their service style and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Cafe Service Supervisor, you'll be managing a team and dealing with guests. Role-play common scenarios with friends or family to boost your confidence in handling complaints and providing recommendations.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you've managed teams or coordinated tasks in the past. Bring examples of how you’ve improved service or handled busy shifts to the table during your chat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our social enterprise and contributing to our mission.
We think you need these skills to ace Cafe Service Supervisor
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us know why you love working in a cafe environment. Share any experiences that highlight your passion for delivering great service and making guests feel welcome.
Be Specific About Your Skills: We want to see how your skills match the role! Mention any relevant experience you have in managing teams, handling complaints, or coordinating between staff. The more specific you are, the better!
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone, but make sure to proofread for any typos or errors. We want to see your personality shine through!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the Cafe Service Supervisor position. We can’t wait to hear from you!
How to prepare for a job interview at CROSSINGS SOCIAL VENTURES PTE. LTD.
✨Know the Cafe Inside Out
Before your interview, make sure you research the cafe's menu, values, and any recent news. Understanding what makes the cafe unique will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Cafe Service Supervisor, you'll be interacting with guests regularly. Prepare examples of how you've handled customer complaints or provided exceptional service in the past. This will demonstrate your ability to manage front-of-house operations effectively.
✨Team Management Experience is Key
Be ready to discuss your experience in managing teams, especially if you've worked with staff members with special needs. Highlight your leadership style and how you support your team to ensure a positive working environment.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask the Cafe Manager about the cafe's goals, challenges, and team dynamics. This shows that you're not only interested in the position but also invested in contributing to the cafe's success.
