At a Glance
- Tasks: Enhance AI-driven customer service systems and design training data.
- Company: Leading AI solutions provider in the UK with a focus on innovation.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Join the forefront of AI technology and make a real difference in customer experience.
- Qualifications: Strong customer service experience and excellent communication skills.
- Other info: Collaborative team environment with a focus on quality and improvement.
The predicted salary is between 28800 - 48000 £ per year.
A leading AI solutions provider in the United Kingdom is seeking an experienced professional to enhance their AI-driven customer service systems. You will design training data, conduct quality audits, and collaborate with teams to improve outcomes.
The ideal candidate has strong customer service experience, excellent communication skills, and expertise in conflict resolution. This remote position offers an opportunity to work at the forefront of AI technology.
Remote AI Training & Customer Experience Specialist in London employer: Crossing Hurdles
Contact Detail:
Crossing Hurdles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote AI Training & Customer Experience Specialist in London
✨Tip Number 1
Network like a pro! Reach out to folks in the AI and customer service sectors on LinkedIn. Join relevant groups and engage in discussions to get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio or a case study that highlights your experience in training data design and quality audits. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for those interviews! Research common questions related to AI and customer experience roles. Practise your answers, focusing on your conflict resolution skills and how you've improved customer service outcomes in the past.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Remote AI Training & Customer Experience Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills in AI or technology. We want to see how your background aligns with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about AI and how your experience can enhance our customer service systems. Let us know what makes you the perfect fit for this role.
Showcase Communication Skills: Since excellent communication is key for this position, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Crossing Hurdles
✨Know Your AI Stuff
Make sure you brush up on the latest trends in AI and customer service. Familiarise yourself with the company's AI solutions and think about how your experience can enhance their systems. Being able to discuss specific examples of how you've used AI in customer service will really impress them.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to record yourself. This way, you can refine your delivery and ensure you come across as professional and engaging.
✨Prepare for Conflict Resolution Scenarios
Expect questions about how you've handled difficult customer situations in the past. Prepare a few solid examples that showcase your conflict resolution skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about their current challenges in AI-driven customer service or how they measure success in this position. It’ll help you stand out and demonstrate your enthusiasm for the job.