General Practice Assistant in Cleveland

Crossfell Health Centre is part of Greater Middlesbrough Primary Care Network. If you are interested in joining our friendly and enthusiastic team of multidisciplinary healthcare professionals, we would love to hear from you. The post holder will report to the Practice Manager and the general practitioners (GPs) and support the GPs to ensure the efficient provision of medical services and clinics by performing several routine administrative and clinical duties. This will allow the GPs to utilise their own time more effectively towards greater patient-focused activities.

Contracted hours of the role will be Monday - Friday 08:30-16:30.

Main duties of the job:

• Support both nursing and administrative teams in the delivery of clinical and administrative services.
• Undertake new patient health checks.
• Provide support to GPs by taking patient history and baseline observations prior to the patient seeing the GP.
• Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording all findings accurately.
• Facilitate routine and 24-hour BP monitoring, advising patients accordingly.
• Carry out BMI checks as directed.
• Act as a chaperone as required.
• When trained, undertake venepuncture.
• Signpost some received correspondence to others, e.g., clinical pharmacist, practice nurse.
• Extract all the required information from clinical letters, applying medical codes as required and adding these to patient notes.
• Support practice patients by arranging appointments, onward referrals, clinical tests and follow-up appointments.
• Explain treatment procedures to patients.
• Support GPs in liaising with external agencies, such as helping to arrange patient admission while the GPs continue with the consultation.
• Support the GPs with wound care and immunisations.
• Undertake all mandatory training and induction programmes.
• Attend a formal appraisal with their manager at least every 12 months.
• Contribute to public health campaigns (e.g., flu clinics) through advice or direct care, including opportunistic health promotional programmes.
• Maintain a clean, tidy and effective working area at all times.
• Demonstrate ownership of responsibility for personal development, learning and performance.
• Attend relevant annual updates and shared practice learning.
• Good understanding of QOF - Quality Outcome Framework.
• Participate in local initiatives to enhance service delivery and patient care.
• Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.

Person Specification/Qualifications:

Essential:

• GCSE grade A to C in English and Maths.

Desirable:

• Healthcare qualification (Level 3 or 4) or working towards gaining equivalent level.
• GPA Qualification.
• Phlebotomy certification.
• Vaccination certification.

Experience:

Essential:

• Experience of working with the general public.
• Experience of working in a healthcare setting.

Desirable:

• Experience of working in a primary care environment.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name: Crossfell Health Centre

Address: Crossfell Health Centre, Berwick Hills, Crossfell Road, Middlesbrough, Cleveland, TS3 7RL

Job Types: Full-time, Permanent

Pay: £24,784.50 per year

Benefits: Company pension

Work Location: In person