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- Tasks: Manage diverse property claims and provide outstanding service to clients.
- Company: Join Swiss Re, a leading provider of innovative insurance solutions.
- Benefits: Competitive salary, performance-based bonuses, and global benefits.
- Why this job: Make a real impact by helping clients navigate complex claims with confidence.
- Qualifications: 4+ years in property claims or insurance, strong analytical and communication skills.
- Other info: Hybrid work model with opportunities for professional growth in an inclusive environment.
The predicted salary is between 50000 - 76000 £ per year.
As a Property Claims Handler, you will be responsible for the professional handling of a portfolio of International Programme Property, Property and Engineering claims underwritten in the UK Wholesale and Retail markets. You will manage diverse property claims while providing outstanding service to our clients during their time of need.
Key Responsibilities
- Handle a diverse portfolio of property claims of varying severity within defined technical authority from first advice through to settlement, including coverage review, fact investigation, loss evaluation, and designing and executing appropriate claim resolution strategies.
- Select, direct and manage external experts and vendors, including working with them to set appropriate budgets and effectively manage costs.
- Provide accurate reporting to internal stakeholders, ensuring all parties have the information needed for informed decision-making.
- Deliver practical claims insights and input to internal collaborators, including underwriters, sales and risk engineering teams.
- Keep Claim Management informed of loss potential and material claim developments, consistent with the Claim Handling Expectations and Standard Operating Procedures.
About the Team
The UK property claims team is based in London & Manchester and comprises 6 claims professionals of different backgrounds and fields, handling losses in the wholesale and retail markets across all the main lines of business.
About You
You are a proactive professional who thrives in a collaborative environment and takes pride in delivering excellent service. With strong analytical skills and attention to detail, you excel at evaluating complex situations and developing effective solutions. Your communication skills enable you to build strong relationships with clients and colleagues alike, while your organizational abilities help you manage multiple priorities efficiently.
Requirements
- 4+ years Property or International Programme Property Claims or Insurance Industry experience working in the primary insurance market.
- Solid understanding of master policy referrals (DIC/DIL), admitted/non‑admitted business practices together with strong broker management experience.
- Solid coverage, investigation, loss evaluation and claim valuation skills.
- Ability to engage and lead external experts, including proactive cost management skills.
- Solid computer skills including proficiency in MS Office suite, MS Outlook, and digital tools for research and investigation.
- Experience with data visualization tools and the ability to present data‑driven insights to diverse stakeholders.
- Solid understanding of underwriting and other insurance functions.
- Familiarity with GenAI tools and data‑driven decision‑making.
- Experience working with AI‑enhanced systems for claims processing and investigation.
Work Model
Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.
For London, the base salary range for this position is between 50,000 GBP and 76,000 GBP for a full‑time role. The specific salary offered considers the requirements, scope, complexity and responsibilities of the role, as well as the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience.
In addition to your base salary, Swiss Re offers an attractive performance‑based variable compensation component, designed to recognise your achievements. Further, you will enjoy a variety of global and location specific benefits. Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.
About Swiss Re Corporate Solutions
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance‑based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.
Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry‑leading claims service provides them with additional peace of mind.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Property Claims Adjuster (Hybrid) employer: Crossell
Contact Detail:
Crossell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Adjuster (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in property claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its claims process. Knowing their approach to handling property claims will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of a Property Claims Adjuster. Highlight your analytical skills and ability to manage complex situations effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Property Claims Adjuster (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Claims Adjuster role. Highlight your relevant experience in handling property claims and any specific skills that match the job description. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can contribute to our team. Keep it concise but impactful, showing us your personality and enthusiasm.
Showcase Your Analytical Skills: Since this role requires strong analytical skills, be sure to include examples of how you've successfully evaluated complex situations in the past. We love seeing how you’ve tackled challenges and delivered effective solutions!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Crossell
✨Know Your Claims Inside Out
Before the interview, make sure you thoroughly understand property claims processes, especially in the context of international programmes. Brush up on your knowledge of coverage reviews, loss evaluations, and claim resolution strategies. This will not only help you answer questions confidently but also demonstrate your expertise.
✨Showcase Your Analytical Skills
Be prepared to discuss specific examples where you've successfully evaluated complex claims situations. Highlight your analytical skills and how they’ve helped you develop effective solutions. Use data-driven insights to back up your claims handling experience, as this aligns with the role's requirements.
✨Engage with External Experts
Since the role involves managing external experts and vendors, think of instances where you've effectively collaborated with them. Be ready to talk about how you set budgets and managed costs while ensuring quality service. This will show that you can lead and engage with stakeholders effectively.
✨Demonstrate Your Communication Skills
Strong communication is key in this role, so prepare to showcase how you've built relationships with clients and colleagues. Think of examples where your communication skills have led to successful outcomes in claims management. This will highlight your ability to work collaboratively within a team.