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For Companies At a Glance
- Tasks: Support office operations and facilities management for a dynamic team.
- Company: Join Swiss Re, a leading global provider in insurance and reinsurance.
- Benefits: Competitive salary, supportive team culture, and career development opportunities.
- Why this job: Make a real impact on workplace experiences while developing your skills.
- Qualifications: Organised, customer-focused, and experienced in office management.
- Other info: Great opportunity for career growth in Corporate Real Estate & Services.
The predicted salary is between 28000 - 42000 ÂŁ per year.
We are seeking a highly organized and detail‑focused professional to join Swiss Re as a CRES Administrator, supporting our UK & Ireland Corporate Real Estate & Services team in London. In this role, you will play a key part in ensuring the smooth operation of our workplace by delivering high‑quality office and facilities management support.
About the Role
Based at our London office, you will play a key role in delivering seamless office, facilities, and service management support across the business. Working at the heart of our operations, you’ll support communication, finance, administration, project coordination, and supplier relationship management - helping ensure an efficient, well‑run, and service‑focused workplace. Being physically present in the office is essential for this role. As a central point of coordination for colleagues, suppliers, and on‑site services, your in‑person presence enables timely issue resolution, effective collaboration, and high‑quality customer service across our facilities.
What You Will Do
- Communication Support
- Create and distribute Service Communication Messages (SCOM) via ContactOne.
- Coordinate poster distribution and support event‑related communications.
- Maintain and update CRES information on ContactOne and the Enterprise portal.
- Finance Support
- Prepare and process invoices, statements, and sub‑tenant billing.
- Support colleagues with purchase orders (POs) and invoices via MySpend / Coupa.
- Administration Support
- Manage Snow tickets in collaboration with Facility Management Support Officers (FMSOs).
- Assist with workplace management and data upkeep in IWMS / Planon or InSite.
- Support and coordinate DSE assessments, first‑aid and fire marshal training, and Health & Safety administrative tasks.
- Support legal compliance, Internal Environmental Management (IEM) topics, and ISO certifications (e.g., ISO14001, ISO50001).
- Project Support
- Support CRES projects, including vendor management, coordination of site visits, meeting minutes, and ongoing tool improvements (e.g., GRRS, Schedule Now, Global Visitor Tool).
- Relationship Management
- Act as a key contact for multi‑site suppliers & vendors (e.g., Fruitful Office, Lyreco, St John Ambulance).
- Attend supplier and sub‑tenant meetings, addressing queries and ensuring service consistency.
What You Bring
- Highly organized with ability to multitask and manage competing priorities.
- Customer‑focused with strong interpersonal and communication skills.
- Confident working with financial processes, systems, and data input.
- Proactive, solutions‑oriented, and able to collaborate with diverse stakeholders.
- Proficient with MS Office Suite and visitor/helpdesk management systems.
- Previous experience in facilities, office management, or corporate services essential.
Why Join Us?
At Swiss Re, you’ll join a collaborative, supportive team committed to delivering first‑class workplace experiences. You will gain experience across a range of operational areas, develop strong relationships with internal and external partners, and contribute to the smooth running of some of our most important corporate services. This role provides an excellent opportunity to build a career within Corporate Real Estate & Services while making a direct impact on our colleagues’ day‑to‑day experiences.
If you're excited about this opportunity and meet the qualifications, we invite you to submit your application. Together, let's shape the future of workplace management at Swiss Re.
Swiss Re is an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, gender, disability, or background.
Salary
The base salary range for this position is between 28,000 GBP and 42,000 GBP (full time equivalent). The specific salary offered considers the requirements, scope, complexity and responsibilities of the role, and the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience.
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance‑based risk.
CRES Administrator in London employer: Crossell
Contact Detail:
Crossell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRES Administrator in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Swiss Re. Check out their website and social media to understand their values and work environment. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to office management and customer service. Think about your past experiences and how they relate to the role of a CRES Administrator. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your organisational skills! During the interview, be ready to discuss specific examples of how you've managed multiple tasks or projects in the past. Highlight your attention to detail and ability to prioritise, as these are key traits for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the CRES Administrator role at Swiss Re.
We think you need these skills to ace CRES Administrator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in facilities and office management. We want to see how your skills align with the CRES Administrator role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Organisational Skills: Since this role is all about being highly organised, give us examples of how you've managed multiple tasks or projects in the past. We love seeing candidates who can juggle priorities like a pro!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Crossell
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the CRES Administrator role. Familiarise yourself with the key responsibilities like communication support, finance processes, and project coordination. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires a highly organised individual, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly.
✨Demonstrate Customer Focus
As a CRES Administrator, you'll be the go-to person for colleagues and suppliers. Think of instances where you've provided excellent customer service or resolved issues effectively. Highlight your interpersonal skills and how you can contribute to a positive workplace environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, or the company culture at Swiss Re. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
