Crowne Plaza in Newcastle upon Tyne is seeking a Reception Supervisor to lead the Front Office team and deliver warm welcomes, exceptional service and smooth guest experiences across stays. As a senior member of the Front Office, you'll supervise daily operations, motivate colleagues, handle guest queries, and ensure brand standards and hotel procedures are followed at all times.
You will develop the team, allocate tasks, monitor performance and help drive improvements in guest satisfaction and
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Guest Experience Front Desk Supervisor in Newcastle upon Tyne employer: Crossco (1467) Limited
Crowne Plaza is an excellent employer for those seeking a rewarding role in hospitality, offering a vibrant work culture where every team member plays a vital part in creating memorable guest experiences. With exceptional training and career development opportunities, alongside generous employee benefits such as hotel discounts, access to gym facilities, and a supportive Employee Assistance Programme, you will thrive in a dynamic environment that values your contributions and fosters personal growth. Join us at Crowne Plaza and be part of a team that prioritises warmth, professionalism, and outstanding service.
