The Role
As Assistant Bar Manager, you will support the Bar Manager in the day-to-day operation of the bar, ensuring exceptional service, strong commercial performance, and a welcoming atmosphere for every guest. You will lead by example, inspire the team, and use your beverage knowledge to drive sales and elevate the guest experience.
Key Responsibilities
- Oversee the smooth operation of the bar in the absence of the Bar Manager
- Work closely with the Bar Manager to achieve business targets, including sales, revenue, and profitability
- Manage payroll in line with budget and operational requirements
- Drive beverage sales through product knowledge, upselling, and team engagement
- Demonstrate strong knowledge ofbeer, wines, and spirits, sharing this with guests and the team
- Support staff training and ongoing development, particularly around drinks knowledge and service standards
- Conduct regular 1-1 meetings with supervisors and team members to support performance and development
- Play an active role in team meetings, contributing ideas and leading by example
- Motivate, coach, and inspire the bar team to deliver friendly, consistent, and high-quality service
- Ensure full compliance with Crowne Plaza brand standards and licensing regulations
- Maintain the highest standards of guest service, creating a warm and welcoming bar environment
- Ensure consistent service delivery across all shifts and team members
About You
- Minimum of 1 years experience in a supervisory role or higher within a bar or hospitality environment
- Passionate about great, friendly service and creating memorable guest experiences
- Strong knowledge of beer, wines, and spirits, with a desire to continually learn and share expertise
- Commercially minded with a proven ability to drive sales
- Confident leader with excellent communication and organisational skills
Working Hours
- Shifts will vary and will include daytime, evening, and weekend shifts, offering variety and balance
Why Join Us?
- Be part of a people-focused, supportive team
- Work within a globally recognised hospitality brand
- Opportunities for training, development, and career progression
- A positive working culture that values work-life balance
What's In It for You?
- Exceptional training and leadership development opportunities
- Hotel discounts across the portfolio - staff rates plus up to 50% off food, beverage, and spa
- Paywise+ - access up to 40% of your earned pay and automatic savings options
- 24/7 Employee Assistance Programme and Virtual GP Via Mintago
- Salary Sacrifice options and retail discounts Via Mintago
- Free staff parking
Access to hotel gym facilities
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Assistant Bar Manager in Newcastle upon Tyne employer: Crossco (1467) Limited
Crowne Plaza is an excellent employer for those seeking a rewarding role in hospitality, offering a vibrant work culture where every team member plays a vital part in creating memorable guest experiences. With exceptional training and career development opportunities, alongside generous employee benefits such as hotel discounts, access to gym facilities, and a supportive Employee Assistance Programme, you will thrive in a dynamic environment that values your contributions and fosters personal growth. Join us at Crowne Plaza and be part of a team that prioritises warmth, professionalism, and outstanding service.
