A day in the life of…
As a Food & Beverage Assistant , you’ll play an important role in creating a warm, welcoming and memorable dining experience for our guests.
From greeting guests and taking orders to serving food and drinks and handling payments, you’ll be at the heart of our guest experience. You’ll also help keep our dining areas clean, organised and well stocked, assist with food preparation when required, and work flexibly across the hotel to support your colleagues and the wider business. The role also includes working with our meetings and events team to deliver exceptional guests experience.
What we’re looking for
Previous Food & Beverage experience is not essential . What matters most is your attitude, enthusiasm and commitment to delivering an exceptional guest experience.
We’re looking for someone who:
- Has a genuine passion for excellent customer service and takes pride in creating a positive guest experience.
- Has strong communication and interpersonal skills , with the confidence to engage with guests in a friendly and professional manner.
- Works well as part of a team and is always willing to support colleagues when needed.
- Is flexible and agile , with the ability to adapt to different tasks and support other areas of the hotel during busy periods.
- Has good attention to detail and takes pride in maintaining clean, tidy and organised dining and service areas.
- Is reliable, enthusiastic and willing to learn.
- Is comfortable working a flexible shift pattern , including evenings, nights, weekends and holidays.
Why join us?
If you enjoy working with people, thrive in a busy environment and want to be part of a team that puts guests first, we’d love to hear from you.
What’s In It for You?
- Exceptional training and career development opportunities
- Hotel discounts across the portfolio – staff rates plus up to 50% off food, beverage, and spa
- Paywise+ – access up to 40% of your earned pay and automatic savings options
- 24/7 Employee Assistance Programme and Virtual GP via Mintago
- Salary Sacrifice options and retail discounts via Mintago
- Free staff parking
- Access to hotel gym facilities
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Food & Beverage Assistant employer: Crossco (1467) Limited
Crowne Plaza is an excellent employer for those seeking a rewarding role in hospitality, offering a vibrant work culture where every team member plays a vital part in creating memorable guest experiences. With exceptional training and career development opportunities, alongside generous employee benefits such as hotel discounts, access to gym facilities, and a supportive Employee Assistance Programme, you will thrive in a dynamic environment that values your contributions and fosters personal growth. Join us at Crowne Plaza and be part of a team that prioritises warmth, professionalism, and outstanding service.
