Senior Credit Controller

Senior Credit Controller

Andover Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage debtors, drive cash collection, and mentor junior staff in a dynamic finance team.
  • Company: Join Cross Rental Services, the UK's leading asset rental business with a focus on innovation.
  • Benefits: Enjoy 25 days annual leave, a company pension, and private medical insurance.
  • Why this job: Make a real impact while developing your leadership skills in a supportive environment.
  • Qualifications: Extensive credit control experience and strong leadership skills required.
  • Other info: Collaborative team culture with a commitment to work-life balance and continuous improvement.

The predicted salary is between 28800 - 43200 £ per year.

Overview

Join to apply for the Senior Credit Controller role at Cross Rental Services.

Are you a seasoned Senior Credit Controller with a proven track record in managing debtors, driving cash collection, and leading by example?

We\’re seeking an experienced professional who knows what excellence in credit control looks like and is passionate about mentoring and developing junior staff. If you\’re proactive, detail-oriented, and ready to oversee our debtors ledger this is your chance to make a real impact in our supportive Finance team!

About Cross Rental Services

Cross Rental Services is the UK & Ireland’s leading specialist asset rental business, delivering cutting-edge HVAC, refrigeration and catering hire solutions. Having experienced significant growth over the past 10 years, our team operates across multiple UK sites in a fast-paced, operationally complex environment.

We are relentlessly focused on our customers and take pride in long-term partnerships with some of the country’s leading retailers, government bodies, facilities managers and process manufacturers.

Our critical solutions enable them to achieve their own goals with peace of mind that they are supported in all their HVAC and refrigeration requirements.

Guided by our core values—Respect, Accountability, Teamwork, Commitment, and Integrity—we offer a dynamic workplace where innovation and impact thrive.

Key Responsibilities

  • Own and oversee the debtors ledger, providing regular reports to management and maintaining DSO targets.
  • Proactively manage customer accounts, resolve queries, and maximize cash collection while minimizing outstanding debt.
  • Lead and mentor one direct report (Credit Controller), reviewing performance and allocating tasks.
  • Continuously review aged debtors, escalate issues, manage legal proceedings, and review bad debt provisions.
  • Liaise with internal teams (Sales, Customer Service) to resolve disputes and facilitate collections.
  • Produce weekly/monthly reports on aged debt, cash forecasts, KPIs, and top 10 debt commentary for the board.
  • Review customer credit facilities, ensure alignment with payment terms, perform reconciliations, and handle cash allocation.
  • Embrace continuous improvement, make process recommendations, and support year-end activities.
  • Extensive experience in credit control, account reconciliation, debt collection methods, cash allocation, and customer relationship management—ideally from a corporate finance environment.
  • Strong leadership skills to train, develop, and lead junior staff by example.
  • Proficiency in Microsoft Excel (pivot tables essential); Power BI, Sage 200, and Insphire desirable.
  • Excellent written and verbal communication, with a proactive, enthusiastic approach.
  • Alignment with our core values: Respect, Accountability, Teamwork, Commitment, and Integrity.

What We Offer

  • Working hours: 08:00 – 17:00 (Monday to Friday) with 1-hour lunch break.
  • 25 days annual leave plus bank holidays.
  • Company pension (Employee 5%, Employer 3%).
  • Group Life Assurance (3x salary) and opt-in Private Medical Insurance.
  • A positive, collaborative team environment with a focus on work-life balance.

How to Apply

If this sounds like you we\’d love to hear from you, please click ‘Apply Now’ below.

Cross Rental Services is committed to equality, diversity, and inclusion. We adhere to ISO standards for health & safety, environment, and quality. Join us and help deliver extraordinary results!

EEO Statement: Cross Rental Services is an equal opportunity employer committed to inclusion and diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Senior Credit Controller employer: Cross Rental Services

Cross Rental Services is an exceptional employer, offering a dynamic and supportive work environment where innovation thrives. With a strong focus on employee growth, we provide opportunities for mentorship and development within our Finance team, ensuring that every team member can make a meaningful impact. Our commitment to work-life balance, alongside competitive benefits such as generous annual leave and a company pension scheme, makes us a standout choice for professionals seeking a rewarding career in credit control.
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Contact Detail:

Cross Rental Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Credit Controller

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance world, especially those who might know someone at Cross Rental Services. A friendly chat can sometimes lead to a referral, which is always a bonus!

✨Tip Number 2

Prepare for the interview by brushing up on your credit control knowledge. Be ready to discuss your experience with debtors ledgers and cash collection strategies. Show them you’re not just a fit for the role, but the perfect match!

✨Tip Number 3

Don’t forget to showcase your leadership skills! If you’ve mentored junior staff before, share those experiences during your interview. It’s all about demonstrating how you can lead by example and contribute to the team.

✨Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our awesome team at Cross Rental Services!

We think you need these skills to ace Senior Credit Controller

Credit Control
Debtors Management
Cash Collection
Mentoring
Customer Relationship Management
Account Reconciliation
Debt Collection Methods
Cash Allocation
Microsoft Excel
Power BI
Sage 200
Insphire
Communication Skills
Leadership Skills
Process Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Credit Controller role. Highlight your experience in managing debtors and cash collection, and don’t forget to mention any leadership roles you've had. We want to see how you align with our core values!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about credit control and how your skills can benefit our Finance team. Be sure to mention your mentoring experience and how you can lead by example.

Showcase Your Skills: Don’t hold back on showcasing your skills! Mention your proficiency in Microsoft Excel, Power BI, and any other relevant tools. We love candidates who are detail-oriented and proactive, so let that enthusiasm come through in your application.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Cross Rental Services!

How to prepare for a job interview at Cross Rental Services

✨Know Your Numbers

As a Senior Credit Controller, you'll need to demonstrate your expertise in managing debtors and cash collection. Brush up on key metrics like DSO (Days Sales Outstanding) and be ready to discuss how you've successfully managed these in previous roles.

✨Showcase Your Leadership Skills

Since the role involves mentoring junior staff, prepare examples of how you've led teams in the past. Think about specific situations where you’ve trained or developed others, and be ready to share your approach to leadership and teamwork.

✨Be Proactive in Problem-Solving

Cross Rental Services values a proactive approach, so come prepared with examples of how you've resolved customer queries or disputes effectively. Highlight your ability to think on your feet and take initiative in challenging situations.

✨Familiarise Yourself with Tools

The job mentions proficiency in Microsoft Excel and other software like Power BI and Sage 200. Make sure you're comfortable discussing your experience with these tools, especially pivot tables in Excel, as they are essential for reporting and analysis.

Senior Credit Controller
Cross Rental Services
Location: Andover
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