At a Glance
- Tasks: Lead engineering operations and manage a diverse team to deliver exceptional service.
- Company: Join Cross Rental Services, a leader in the UK rental market.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Dynamic role with regional travel and a focus on teamwork and accountability.
- Why this job: Make a real impact in a fast-paced environment while driving innovation and safety.
- Qualifications: Experience in operations management and strong leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
Haydock, Merseyside – With regional travel
Job Type: Full-Time | Permanent
We are looking for an experienced and proactive Regional Operations Manager to lead our engineering operations in a fast-paced, customer-focused environment. Reporting directly to the UK Operations Director, you will manage a geographically dispersed team of Field Engineers, Depot Operators, and Driver Installers to deliver exceptional service, operational efficiency, safety, and compliance.
This is a hands-on leadership role where you will drive productivity, optimise resource deployment, build high-performing teams, and embody our core values of Respect, Accountability, Teamwork, Commitment, and Integrity.
About Cross Rental Services: Cross Rental Services is the UK coordinating with Boiler / Chiller Engineers, Depot Operators and Driver Installers.
- Oversee resource management – ensuring teams have the right PPE, tools, training, certifications, and equipment; maintain accurate hire fleet records and uphold depot standards.
- Conduct regular site visits, audits (van stock, vehicle inspections, paperwork checks), and in-depth reviews of daily debriefs to identify issues, resolve problems, and prevent RFT failures.
- Drive continuous improvement – identify challenges, develop solutions, implement action plans, and foster a culture of safety, quality, and innovation in line with ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018.
- Manage people performance – create and review Personal Development Plans (PDPs), lead inductions, deliver coaching, and role-model the behaviours expected in our high-performance culture.
- Collaborate closely with the Technical Team, Regional Sales Managers, and clients on complex projects, site surveys, pre-installation planning, and long-term relationship building.
- Ensure full compliance with health and safety regulations.
Regional Operations Manager employer: Cross Rental Services
Contact Detail:
Cross Rental Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their core values, like Respect and Teamwork, and think of examples from your experience that showcase how you embody these traits. This will help you stand out as a perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your leadership style and how you drive productivity and safety in your teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight your experience in managing teams and driving operational efficiency, as these are key aspects of the job. We want to see how your skills align with our core values!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hands-on leadership role. Share specific examples of how you've built high-performing teams and driven continuous improvement in previous positions.
Showcase Your Leadership Style: In your application, let us know about your leadership style and how you embody respect, accountability, teamwork, commitment, and integrity. We’re looking for someone who can inspire and motivate their team while maintaining a focus on safety and compliance.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process!
How to prepare for a job interview at Cross Rental Services
✨Know Your Operations Inside Out
Before the interview, dive deep into understanding the operations of Cross Rental Services. Familiarise yourself with their services, especially around Boiler and Chiller Engineers, and how they manage their teams. This will help you speak confidently about how your experience aligns with their operational needs.
✨Showcase Your Leadership Style
As a Regional Operations Manager, your leadership style is crucial. Prepare examples that demonstrate how you've built high-performing teams and driven productivity in previous roles. Be ready to discuss specific situations where you embodied their core values like Respect and Accountability.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenges. Think of scenarios where you identified issues, developed solutions, and implemented action plans. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Safety and Compliance Knowledge
Given the importance of safety and compliance in this role, brush up on relevant standards like ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018. Be prepared to discuss how you've ensured compliance in past positions and how you would maintain these standards at Cross Rental Services.