At a Glance
- Tasks: Lead operations in a fast-paced HVAC environment and drive team performance.
- Company: Join Cross Rental Services, the UK's leading HVAC rental business.
- Benefits: Competitive salary, company vehicle, 25 days holiday, and private medical insurance.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Make a real impact while shaping the future of HVAC operations.
- Qualifications: Proven leadership experience in HVAC or engineering environments required.
The predicted salary is between 50000 - 65000 £ per year.
Are you a high-impact operational leader ready to take ownership of a fast-paced, engineering-driven HVAC operation? We’re looking for a Regional Operations Manager to lead our Andover depot — our head office and largest operational hub — while driving field operations across the region. This is a pivotal leadership role where you’ll shape performance, people, and customer delivery in a growing HVAC rental business.
This is more than a depot role—it’s a regional leadership position where you’ll:
- Lead end-to-end operations across depot, workshop, warehouse, and field engineering
- Drive operational excellence, productivity, and Right First Time performance
- Build and develop high‑performing teams across multiple disciplines
- Play a key role in customer satisfaction, retention, and commercial success
You’ll work closely with Planning, Sales, Technical and Senior Operations leadership to ensure our people, assets, and capability are aligned to demand.
About Cross Rental Services: Cross Rental Services is the UK & Ireland’s leading specialist asset rental business, delivering cutting‑edge HVAC, refrigeration and catering hire solutions. Having experienced significant growth over the past 10 years, our team operates across multiple UK sites in a fast‑paced, operationally complex environment. We are relentlessly focused on our customers and take pride in long‑term partnerships with some of the country’s leading retailers, government bodies, facilities managers and process manufacturers. Our critical solutions enable them to achieve their own goals with peace of mind that they are supported in all their HVAC and refrigeration requirements.
What You’ll Do: You’ll take full ownership of operational delivery across our flagship Andover depot and regional field teams, ensuring everything runs safely, efficiently and to the highest standards. This is a hands‑on leadership role where you’ll balance day‑to‑day execution with driving longer‑term performance, productivity and customer excellence.
- Lead Regional Operations: Inspire and manage depot and field based engineering teams—driving a strong performance culture built on accountability, safety and results.
- Drive Depot & Field Performance: Oversee equipment readiness, maintenance scheduling and field deployment, ensuring resources are fully optimised and aligned to customer demand.
- Improve Productivity & Quality: Enhance engineering utilisation and Right First Time performance through data, coaching and continuous improvement.
- Ensure Safety & Compliance: Embed a safety‑first mindset and maintain high standards across all operational, engineering and compliance activities. Build strong relationships, manage escalations, and ensure operational decisions support both customer outcomes and business performance.
- Develop High-Performing Teams: Recruit, coach and grow talent while building a capable and engaged workforce for the future.
What We’re Looking For:
- Proven leadership experience in HVAC, engineering, Industrial services, rental or field services environments
- Strong track record managing both depot and field based teams
- Experience driving KPI’s, operational improvements and productivity gains
- A customer first mindset with the ability to manage escalations
- Excellent communication, planning and problem solving skills
- A hands on leader who thrives in a fast paced, high accountability arena
What we offer:
- Competitive salary + company vehicle
- 25 days’ holiday + bank holidays, company pension, private medical insurance, life assurance & corporate eyecare scheme
- Opportunity to lead operations from our head office and flagship depot
- Ability to influence strategy, performance and culture at scale
- Make a real impact in a growing, fast‑moving HVAC rental business
Cross Rental Services is an equal opportunities employer committed to diversity, inclusion, and upholding ISO standards for health & safety, environment, and quality.
Regional Operations Manager in Andover employer: Cross Rental Services
Cross Rental Services is an exceptional employer located in Warrington, offering a dynamic work environment where innovation and efficiency in refrigeration solutions are at the forefront. With a strong commitment to employee growth, the company provides 25 days of holiday, a robust pension scheme, and ample opportunities for career progression, making it an ideal place for professionals looking to make a meaningful impact in their field.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager in Andover
✨Tip Number 1
Network like a pro! Reach out to people in the HVAC and engineering sectors on LinkedIn. Join relevant groups, attend industry events, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company, understand their operations, and think about how your experience aligns with their needs. Practice common interview questions, but also be ready to discuss specific scenarios where you’ve driven operational excellence or built high-performing teams.
✨Tip Number 3
Showcase your leadership style! When you get the chance to chat with potential employers, highlight your hands-on approach and how you inspire teams. Share examples of how you’ve improved productivity and customer satisfaction in past roles—this will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. So, get your application in and let’s make some waves in the HVAC rental business together!
We think you need these skills to ace Regional Operations Manager in Andover
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Regional Operations Manager. Highlight your leadership experience in HVAC or similar fields, and don’t forget to showcase any achievements that demonstrate your ability to drive operational excellence.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this hands-on leadership role. Share specific examples of how you've built high-performing teams and improved productivity in past positions.
Showcase Your Problem-Solving Skills:In your application, give us a glimpse of your problem-solving prowess. We want to see how you've tackled challenges in fast-paced environments and what strategies you used to ensure customer satisfaction and operational success.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cross Rental Services
✨Know Your HVAC Stuff
Make sure you brush up on your HVAC knowledge before the interview. Understand the latest trends, technologies, and challenges in the industry. This will not only show your passion but also demonstrate that you're ready to lead operations effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you drove performance or improved productivity. Be ready to discuss your approach to building high-performing teams and how you handle escalations.
✨Understand the Company Culture
Research Cross Rental Services and their commitment to customer satisfaction and operational excellence. Familiarise yourself with their values and how they align with your own. This will help you articulate why you're a great fit for the role and the company.
✨Prepare Questions
Have a list of insightful questions ready to ask during the interview. Inquire about their current challenges, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
