Change & Continuous Improvement Project Manager in Peterborough

Full Time – Monday – Friday 0900-1700 – Permanent

Are you a passionate project professional with a flair for driving meaningful change? Do you thrive on improving processes, influencing stakeholders, and delivering real results? We’re looking for a Change & Continuous Improvement Project Manager to join our Change & Programme Management team. This is a fantastic opportunity to play a pivotal role in transforming how we work, leading innovative change initiatives and embedding a culture of continuous improvement across the organisation.

What you’ll be doing

You’ll take the lead on a wide range of change and improvement projects, working collaboratively across teams to deliver measurable impact. From initial scoping through to successful delivery, you’ll drive projects that truly make a difference.

Key responsibilities include:

• Leading end-to-end delivery of change initiatives on time, on budget, and to a high standard
• Analysing data and working with insights teams to identify opportunities for improvement
• Designing and implementing smarter, more efficient ways of working
• Facilitating workshops, interviews, and process mapping sessions
• Building strong relationships across the organisation and influencing stakeholders at all levels
• Supporting colleagues through training to build change capability across the business
• Developing robust business cases and supporting strategic decision-making
• Proactively managing risks, issues, and dependencies across projects
• Capturing benefits, sharing learning, and driving continuous improvement
• Assisting a cross section of the business with providing clear and concise project initiation documentation and requirement specifications (e.g. project justification, specification, ROI statements etc)

What we’re looking for

We’re seeking someone who combines strong technical capability with excellent interpersonal skills and a proactive mindset.

Essential experience & skills:

• Proven experience in project management and process mapping
• Strong working knowledge of Microsoft Office tools (including Project and Visio)
• Experience developing business cases and delivering change initiatives
• Exceptional communication, organisation, and stakeholder management skills
• Ability to solve complex problems and think strategically
• Confidence in leading workshops and presenting to diverse audiences

Desirable:

• Experience within the housing sector
• Knowledge of quality control, test management, or financial planning

What makes you stand out

You’ll be someone who:

• Takes initiative and drives change with confidence
• Builds strong relationships and collaborates effectively
• Is adaptable, analytical, and solutions-focused
• Is passionate about improving services and delivering value

Qualifications

• GCSEs (including English and Maths)
• Relevant professional qualifications (e.g. PRINCE2, Lean/Six Sigma, or Business Process Modelling) are highly desirable

Ready to make an impact?

If you’re excited about leading change and driving continuous improvement in a collaborative and supportive environment, we’d love to hear from you. Apply now and help shape the future of our organisation.

Please see attached job description for full details of the role. We reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!

No agencies please.

The Company

A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion. Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we’re committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we’ll continue to grow our business in today’s fast-paced operating environment.

There’s more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too.

You can find out more about us and the services we offer our residents on the CKH website.

Putting People First

CKH actively seeks to continue to build an inclusive environment for its employees and the communities it serves and welcomes applications from people from all backgrounds. At CKH, everything we do is about the people who live in our homes and access our services. So, we know we need the best people to deliver the outstanding services and support our communities deserve. No matter where your career with us takes you, you’ll be part of a team that makes a difference and creates opportunities that change lives. As well as working to create sustainable, prosperous communities, we’re also keen to build a workplace community where you can feel supported by colleagues and enjoy your time at work. With a broad range of backgrounds and experience, our team is united by our shared values: action, commitment, excellence, integrity and teamwork. If that sounds like you, we’d love to hear from you.

Benefits

We know we need to provide a great working environment to attract the best people. Our offer includes:

• A great pension scheme: we will double your contribution up to a maximum of 10%, plus Life Cover.
• Generous annual leave entitlement starting at 25 days, increasing with length of service, plus bank holidays.
• Flexible family-friendly and carers’ policies, offering a range of paid and unpaid leave options.
• Enhanced maternity and paternity pay.
• CKH Rewards benefits platform, including cashback on purchases, instant vouchers and reloadable gift cards.
• Westfield Health, providing access to a range of benefits such as 24-hour DoctorLine, Employee Assistance Programme, and money back for glasses and dental treatment (after probation).