At a Glance
- Tasks: Lead and enhance governance frameworks, ensuring compliance and strategic advice to senior leaders.
- Company: Dynamic organisation focused on social housing governance and community benefit.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Other info: Join a supportive team with a commitment to continuous learning and development.
- Why this job: Make a real impact in governance while supporting a culture of accountability and improvement.
- Qualifications: Experience in governance, strong leadership skills, and knowledge of regulatory compliance.
Are you an experienced governance professional with a strong understanding of social housing regulation and corporate governance? We are seeking a Service Manager of Governance to lead and develop our governance framework, ensuring the organisation maintains the highest standards of governance, compliance and regulatory assurance as a Registered Provider.
Reporting closely to the Board, CEO and Executive Team, you will act as the organisation's governance expert, providing strategic advice, overseeing Board and Committee governance, and ensuring compliance with all relevant regulatory and legal obligations. This is a permanent position; however, for a period of up to 12 months, the role will also assume responsibility for Compliance and Data Governance to provide maternity cover. During this period, the postholder will also oversee and maintain the organisation's compliance framework, ensuring adherence to regulatory, legal and policy requirements. The role will also support data governance and data quality improvements, helping to strengthen regulatory assurance, inform robust decision-making and drive continuous improvement across the organisation.
Following the maternity cover period, responsibility for Compliance and Data Governance will transfer back to the substantive postholder, and the role will revert to its permanent core responsibilities.
About the Role
As our Service Manager – Governance, you'll lead the development and continuous improvement of the organisation's governance framework, ensuring full compliance with regulatory, legal and statutory obligations as a Registered Provider and Community Benefit Society. You'll be the organisation's governance expert, providing trusted advice to senior leaders, overseeing governance activities across Board and committee structures, and fostering a culture of strong governance, accountability and continuous improvement. Reporting to the Executive Director of Corporate Services & Asset Management, you'll lead a small Governance and Compliance team while influencing governance practices across the wider organisation.
What You'll Be Doing
- Governance Leadership
- Lead the development, implementation and enhancement of the corporate governance framework.
- Ensure compliance with regulatory, statutory and governance best-practice requirements.
- Act as the organisation's subject matter expert on governance and regulatory expectations.
- Maintain governance policies, Standing Orders and constitutional documents.
- Board & Committee Support
- Oversee governance arrangements for Boards and Committees.
- Support effective decision-making and strong governance assurance processes.
- Contribute to Board effectiveness reviews and governance improvement initiatives.
- Regulatory & Legal Compliance
- Monitor changes in regulatory requirements and advise senior leaders accordingly.
- Maintain statutory registers and key governance records.
- Manage relationships with legal advisers and external regulators.
- Strategic Influence
- Provide expert governance advice to the Board, CEO and Executive Team.
- Promote a culture of transparency, accountability and continuous improvement.
- Champion value for money and effective governance across the organisation.
What We're Looking For
Essential Experience
- Strong understanding of social housing governance frameworks and regulation.
- Experience supporting Boards and Committees at a senior level.
- Knowledge of governance standards, codes and regulatory compliance requirements.
- Experience managing governance and legal documentation.
- Proven ability to lead teams, influence stakeholders and drive positive change.
- Experience identifying root causes and implementing improvements.
Skills & Attributes
- Strong leadership and relationship-building skills.
- Excellent written and verbal communication skills.
- Ability to influence and constructively challenge senior stakeholders.
- Strong project management and organisational skills.
- Comfortable working under pressure and managing competing priorities.
- Passion for continuous improvement and developing a positive learning culture.
Qualifications:
We would love to hear from candidates who have:
- PRINCE2 Practitioner qualification.
- Experience in compliance management, regulatory affairs or a related field.
- Knowledge of relevant regulations and industry standards.
It would be advantageous if you also have:
- A degree in Law, Business, Governance or a related discipline.
- ICSA qualification or equivalent professional accreditation.
- CIH qualification/training to Level 4.
If you have the experience and drive to help us achieve our vision, we’d love to hear from you!
Please see attached job description for full details of the role. We reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!
No agencies please.
Service Manager, Governance employer: Cross Keys Homes
Cross Keys Homes is an exceptional employer located in Peterborough, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Home Ownership Services Coordinator, you will benefit from a collaborative environment where your contributions are valued, alongside opportunities for professional advancement in the housing sector. Join us to make a meaningful impact in the community while enjoying a fulfilling career with a focus on customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager, Governance
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We think you need these skills to ace Service Manager, Governance
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
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Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Cross Keys Homes. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Cross Keys Homes
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Cross Keys Homes, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Cross Keys Homes, especially in the specific context of the challenges they’re currently facing.
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Since this is a full-time leadership role, spending time thinking about your vision for Cross Keys Homes could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Cross Keys Homes as they’re likely seeking a candidate who can enhance their workplace culture.
