At a Glance
- Tasks: Support home ownership services and manage customer enquiries with a focus on quality.
- Company: Cross Keys Homes, dedicated to providing excellent housing solutions.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Ideal for those looking to advance their career in the housing sector.
- Why this job: Make a difference in people's lives by helping them achieve home ownership.
- Qualifications: Customer service experience and knowledge of property law preferred.
The predicted salary is between 30000 - 40000 £ per year.
As the Home Ownership Assistant for Cross Keys Homes, you would support the effective delivery of home ownership services by providing a high-quality, customer-focused administrative and operational service to leaseholders, shared owners, and freeholders.
You would also be responsible for assisting with the day-to-day management of home ownership activities, including enquiries, transactions, and compliance processes, ensuring accuracy, efficiency, and adherence to relevant legislation, policies, and service standards while contributing to a positive customer experience.
The successful candidate will ideally have a housing background with excellent customer service and administrative skills, knowledge of property law and legislation and experience of dealing with customer queries in person, via the telephone and in writing.
This role would suit someone who is interested in furthering their career within housing, has good problem solving skills and is able to work on their own initiative whilst managing a busy workload.
Home Ownership Assistant in Peterborough employer: Cross Keys Homes
Cross Keys Homes is an exceptional employer that prioritises employee development and a supportive work culture, making it an ideal place for those looking to advance their careers in housing. Located in Peterborough, we offer competitive salaries, comprehensive training, and a commitment to providing high-quality services to our community, ensuring that our team members feel valued and empowered in their roles.
