At a Glance
- Tasks: Support daily café operations, food prep, and create a welcoming atmosphere.
- Company: Join the vibrant WestRaven Community Café & Garden team.
- Benefits: Full-time hours, community impact, and a friendly work environment.
- Other info: Opportunity to build relationships and support community events.
- Why this job: Make a difference in your community while enjoying food and customer service.
- Qualifications: Experience in food prep and excellent customer service skills required.
- Community Cafe Assistant
- £(phone number removed)
- Westwood Peterborough
- Permanent
- Full-Time
Join Our Community Café Team!
Monday to Thursday: 7:30am to 3:30pm, Friday: 8:00am to 3:30pm
Are you passionate about food, great customer service, and making a positive difference in your local community?
We're looking for a friendly, enthusiastic and reliable Community Café Assistant to join our welcoming team at West Raven Community Café & Garden.
Working alongside our Café Manager and Assistant Chef, you'll help create a warm and inclusive environment where customers, volunteers and community members feel valued and supported.
This is more than just a café role.
You'll play an important part in supporting a community space that brings people together and promotes wellbeing, inclusion and social connection.
- What You'll Be Doing
- Supporting the day-to-day operation of the café.
- Carrying out food preparation, baking, cooking, and buffet production.
- Providing excellent customer service to all visitors.
- Maintaining high standards of food hygiene, cleanliness and safety.
- Supporting café opening and closing procedures and cash handling when required.
- Working with and supporting volunteers.
- Building positive relationships with people from all backgrounds, including children, older people and vulnerable individuals.
- Assisting with community events and activities.
- Helping us maintain an environmentally sustainable café.
- Running front of house and being a welcoming presence.
- Assisting or leading small community/work experience cooking sessions.
What We're Looking For
You will have
- Experience working with food preparation, cooking, and handling food safely.
- A confident, positive, understanding, and helpful personality.
- An understanding of food hygiene standards.
- Previous experience in a customer-facing role.
- Excellent customer service skills.
- The ability to work well under pressure.
- Strong relationship-building and communication skills.
- Be willing to undertake an Enhanced DBS check
It Would Be Great If You Also Have
- Level 3 Food Hygiene Certificate.
- Level 2 Culinary Skills or Professional Cookery qualification (or equivalent).
If you enjoy working with people, have a passion for food and customer service, and want to be part of a café that makes a real difference in the community, we'd love to hear from you.
Help us create a welcoming community space where everyone feels they belong
Locations
Community Cafe Assistant in Peterborough, Walton employer: Cross Keys Homes
As a Contract Manager at our company, you will be part of a dynamic and supportive work culture that values collaboration and innovation. With competitive salaries and the flexibility of remote work combined with a weekly presence in our Peterborough office, we offer a unique opportunity for professional growth and development in a strategic role that directly impacts our capital and cyclical works programmes. Join us to make a meaningful contribution while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Community Cafe Assistant in Peterborough, Walton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cross Keys Homes. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cross Keys Homes
Don't be shy about reaching out to Cross Keys Homes directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Community Cafe Assistant in Peterborough, Walton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cross Keys Homes and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cross Keys Homes
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
