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- Tasks: Be the friendly face of our community, helping residents and visitors with their queries.
- Company: Join a supportive housing organisation dedicated to making a difference.
- Benefits: Enjoy a welcoming work environment and opportunities for personal growth.
- Why this job: Make a positive impact in your community while developing valuable skills.
- Qualifications: Experience in administration and strong IT skills are essential.
- Other info: Great opportunity for career advancement in a dynamic team.
The predicted salary is between 22000 - 26000 £ per year.
A community housing organization is seeking a friendly, organized Receptionist to join their Indigo Operations team in Peterborough. The role involves being the first point of contact for residents and visitors, providing excellent customer service and administrative support.
Key responsibilities include:
- Handling queries about repairs and accounts
- Assisting with property allocations
- Performing various office duties
Applicants should have experience in administration and strong IT skills, along with good numeracy and organizational abilities.
Housing Receptionist: Friendly Admin & Customer Care employer: Cross Keys Homes
Contact Detail:
Cross Keys Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Receptionist: Friendly Admin & Customer Care
✨Tip Number 1
Make sure to research the community housing organisation before your interview. Knowing their values and mission will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think about how you would handle different scenarios with residents and visitors. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and eager to learn more about the role and the team. Plus, it gives you a chance to see if the organisation is the right fit for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Housing Receptionist: Friendly Admin & Customer Care
Some tips for your application 🫡
Show Your Friendly Side: Since we're all about excellent customer service, make sure your application reflects your friendly personality. Use a warm tone and share any relevant experiences where you’ve gone above and beyond for customers.
Highlight Your Organisational Skills: As a Receptionist, being organised is key! In your application, mention specific examples of how you've managed multiple tasks or kept things running smoothly in previous roles. We love a good story!
Be IT Savvy: We need someone who’s comfortable with technology. Don’t forget to mention your IT skills in your application. If you’ve used specific software or tools, give us the details – it’ll help us see how you can fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Cross Keys Homes
✨Know the Organisation
Before your interview, take some time to research the community housing organisation. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Housing Receptionist, excellent customer service is key. Prepare examples from your past experiences where you successfully handled queries or resolved issues. Highlight your friendly approach and how you made residents feel valued.
✨Demonstrate Your Organisational Abilities
The role requires strong organisational skills. Be ready to discuss how you manage your time and prioritise tasks. You could mention specific tools or methods you use to stay organised, especially in a busy environment.
✨Prepare for IT Questions
Since strong IT skills are essential, brush up on any software or systems mentioned in the job description. Be prepared to discuss your experience with these tools and how you've used them to improve efficiency in previous roles.