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- Tasks: Oversee daily operations of the CKH Skills Hub and coordinate resident support activities.
- Company: A social-focused business dedicated to creating opportunities and building communities.
- Benefits: Generous holiday, flexible policies, great pension scheme, and health benefits.
- Why this job: Make a real difference in residents' lives and promote community engagement.
- Qualifications: Experience in social housing and managing community spaces preferred.
- Other info: Join a supportive team that values action, commitment, and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Full Time – 37 Hours per week – Permanent
We have a fantastic opportunity for you to join our friendly and welcoming Resident Support team in the role of Community Hub Resident Support Coordinator.
About the Role
The Community Hub Resident Support Coordinator is responsible for overseeing the day-to-day running of The CKH Skills Hub; the coordination and delivery of resident support activities and ensuring that residents have access to services that promote wellbeing, inclusion, and community engagement. This role acts as the key link between CKH, residents and external partners, to create opportunities for residents to access wider support and to promote tenancy sustainment and wellbeing.
Responsibilities
- Management of the CKH Skills Hub
- Building and maintaining strong relationships with local agencies, charities, and service providers to ensure a range of support initiatives can be offered
- Management of associated partner Service Level Agreements.
- Lead on the delivery and further development of current support projects.
- Administration and reporting, including record keeping and budget monitoring.
What We\’re Looking For
We are looking for someone who has relevant experience to undertake this really important role, preferably in social housing. You will have previously managed community spaces or delivered engagement programmes and will have an understanding and experience of working with partnership agencies.
You will need experience of working with vulnerable adults and those with identified support needs.
Experience of managing volunteers is desirable but not essential.
If you have the experience and drive to help us achieve our vision, and a desire to make a difference to our residents lives, we’d love to hear from you!
Please see attached job description for full details of the role.
We reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!
No agencies please.
The Company
A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion.
Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we’re committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we’ll continue to grow our business in today’s fast-paced operating environment.
There’s more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too.
You can find out moreabout usand theservices we offer our residentson the CKH website.
Putting People First
CKH actively seeks to continue to build an inclusive environment for its employees and the communities it serves and welcomes applications from people from all backgrounds.
At CKH, everything we do is about the people who live in our homes and access our services. So, we know we need the best people to deliver the outstanding services and support our communities deserve. No matter where your career with us takes you, you’ll be part of a team that makes a difference and creates opportunities that change lives.
As well as working to create sustainable, prosperous communities, we’re also keen to build a workplace community where you can feel supported by colleagues and enjoy your time at work. With a broad range of backgrounds and experience, our team is united by our shared values: action, commitment, excellence, integrity and teamwork. If that sounds like you, we’d love to hear from you.
Benefits
We know we need to provide a great working environment to attract the best people. Our offer includes:
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A great pension scheme: we will double your contribution up to a maximum of 10% and include Life Cover
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Generous holiday entitlement; 25 days plus bank holidays increasing with time
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Flexible family friendly and carers policies that allow a range of paid and unpaid leave
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CKH Rewards benefits platform including cashback on purchases, instant vouchers and reloadable gift cards
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Westfield Health, giving access to a range of benefits such as 24 hour DoctorLine, Employee Assistance Programme, money back for glasses and dental treatment (after probation)
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Community Hub Resident Support Coordinator employer: Cross Keys Homes
Contact Detail:
Cross Keys Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Hub Resident Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to your contacts in the community and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get involved in local events or volunteer opportunities related to community support. This not only boosts your experience but also helps you meet people who share your passion for making a difference.
✨Tip Number 3
Don’t just apply; follow up! After submitting your application, drop a friendly email to express your enthusiasm for the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Check out our website for more roles that match your skills. We’re always looking for passionate individuals to join our team, so don’t hesitate to apply directly through us!
We think you need these skills to ace Community Hub Resident Support Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Community Hub Resident Support Coordinator. We want to see how you can bring your unique skills to our team!
Showcase Your Experience: Don’t hold back on sharing your relevant experience, especially in social housing or community engagement. We’re looking for someone who understands the needs of vulnerable adults and can manage partnerships effectively.
Be Personable: Remember, we’re all about building relationships! Use your application to convey your passion for community support and how you can connect with residents and partners alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cross Keys Homes
✨Know Your Community
Before the interview, take some time to research the local community and the specific needs of its residents. Understanding the demographics and challenges they face will help you demonstrate your commitment to promoting wellbeing and inclusion.
✨Showcase Your Experience
Be ready to discuss your previous experience in managing community spaces or delivering engagement programmes. Prepare specific examples that highlight your ability to build relationships with local agencies and how you've successfully coordinated support initiatives.
✨Demonstrate Your Passion
This role is all about making a difference in people's lives. Share your motivation for wanting to work in this field and how your values align with those of CKH. A genuine passion for helping vulnerable adults will resonate well with the interviewers.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the CKH Skills Hub, current projects, or future initiatives. This shows your interest in the role and helps you gauge if it's the right fit for you.