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For Companies At a Glance
- Tasks: Support customers via phone, chat, and email while resolving inquiries with professionalism.
- Company: Join a vibrant, multilingual team across sunny European destinations.
- Benefits: Enjoy relocation support, flexible work options, and a competitive salary with bonuses.
- Why this job: Experience life in beautiful locations while growing your career in an inclusive environment.
- Qualifications: Strong English skills plus one additional EU language; EU citizenship or valid work permit required.
- Other info: This is your chance to make a life-changing move this summer!
About the job
Ready to use your language skills in an international career? Looking to live and work in sunny destinations like Portugal, Spain, Greece, Malta or explore exciting European cities in Germany, Poland, Belgium, France, Romania, or Bulgaria?
We are hiring Customer Support Representatives to join vibrant, multilingual teams across Europe.
Languages in Demand:
- English plus one of the following: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian.
What’s Offered:
- Relocation support: Flight and accommodation provided
- Welcome bonus
- Assistance finding housing
- Flexible work options: Remote, hybrid, or on-site
- Competitive salary with performance bonuses
- Diverse, inclusive teams across Europe
- Opportunities in both major cities and coastal locations
Hiring Locations:
- Portugal
- Spain
- Greece
- Malta
- Germany
- Poland
- Belgium
- Romania
- Bulgaria
- France
Your Role:
- Support customers via phone, chat, and email
- Resolve inquiries with professionalism and positivity
- Provide high-quality service daily
What You’ll Need:
- Strong English skills plus one additional EU language (see list above)
- EU citizenship or valid work/residency permit for the hiring countries
Whether you’re drawn to the coast, the city, or the cultural experience, this is your chance to grow your career while experiencing Europe. Make your next job a life-changing move. Apply now to start your summer abroad.
Contact Detail:
Cross Border Talents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Work Abroad This Summer Live Where Others Vacation
✨Tip Number 1
Make sure to highlight your language skills during any conversations or interviews. Since this role requires proficiency in English and another EU language, be prepared to demonstrate your fluency and how you've used these skills in previous roles.
✨Tip Number 2
Research the specific countries and cities where you might be working. Understanding the local culture and customer expectations can give you an edge in interviews, showing that you're not just looking for a job, but are genuinely interested in the experience.
✨Tip Number 3
Network with current or former employees of StudySmarter or similar companies. They can provide valuable insights into the company culture and the types of questions you might face during the interview process.
✨Tip Number 4
Prepare for situational questions that assess your customer service skills. Think of examples from your past experiences where you successfully resolved issues or provided exceptional service, as these will be crucial in demonstrating your fit for the role.
We think you need these skills to ace Work Abroad This Summer Live Where Others Vacation
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your language proficiency in your CV and cover letter. Clearly state your level of fluency in English and any additional EU languages you speak, as this is a key requirement for the role.
Tailor Your CV: Customise your CV to reflect relevant experience in customer support roles. Use specific examples that demonstrate your ability to resolve inquiries and provide high-quality service, as these are crucial aspects of the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for working abroad and your adaptability to different cultures. Mention why you are interested in this opportunity and how your skills align with the company's values.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are important in customer support roles.
How to prepare for a job interview at Cross Border Talents
✨Show Off Your Language Skills
Since this role requires strong English skills plus another EU language, be prepared to demonstrate your proficiency. You might be asked to switch between languages during the interview, so practice speaking confidently in both.
✨Research the Company and Locations
Familiarise yourself with the company’s values and the specific locations they operate in. Showing that you understand the culture and environment of the places you could be working will impress the interviewers.
✨Prepare for Customer Scenarios
Expect to discuss how you would handle various customer service situations. Think of examples from your past experiences where you resolved issues positively and professionally, as this is key for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, work culture, and opportunities for growth within the company. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
