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- Tasks: Provide top-notch customer support in Polish via phone, email, and chat.
- Company: Join an international team in vibrant Athens, Greece.
- Benefits: Relocation package, competitive salary, and flexible work options.
- Why this job: Make a difference by helping customers while enjoying the beauty of Greece.
- Qualifications: Fluency in Polish and good English communication skills required.
- Other info: On-site or remote work options available, with excellent team collaboration.
The predicted salary is between 28800 - 43200 £ per year.
Job Opportunity: Polish-Speaking Customer Service Representative
Location: Athens, Greece (On-site & Remote Options Available)
Work Type: Full-Time, Permanent
Eligibility: EU Citizens Only
About the Role
Are you fluent in Polish and passionate about providing excellent customer support? Join our international team in beautiful Athens! You will assist customers via phone, email, or chat, resolving their inquiries efficiently and ensuring their satisfaction.
What You’ll Do:
- Deliver outstanding customer service in Polish
- Handle customer inquiries and resolve issues professionally
- Maintain accurate records of customer interactions
- Collaborate with team members to enhance service quality
Location Options:
- On-site: Modern offices in central Athens
- Remote: If you relocate: work from home (WAH) within Athens
- If you already live in Greece: WAH from anywhere in Greece
Relocation Package (for those moving to Greece):
- 2 weeks of hotel accommodation
- Paid flight ticket (within the EU)
- Airport pickup
- Real estate agency fee covered
Requirements:
- Fluency in Polish (spoken & written)
- Good level of English
- EU citizenship is mandatory
- Excellent communication skills and customer-oriented mindset
Ready to apply? Send your English CV to: abir.abdelmoula@cbtalents.org or via WhatsApp to +212642187907. Good luck!
Polish-Speaking Customer Service Representative - Greece in Manchester employer: Cross Border Talents
Contact Detail:
Cross Border Talents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Polish-Speaking Customer Service Representative - Greece in Manchester
✨Tip Number 1
Make sure you research the company and its culture before your interview. Knowing what they value can help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your Polish! Since you'll be communicating with customers in Polish, brush up on your language skills and be ready to demonstrate your fluency during the interview.
✨Tip Number 3
Prepare some examples of how you've provided excellent customer service in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Polish-Speaking Customer Service Representative - Greece in Manchester
Some tips for your application 🫡
Show Off Your Polish Skills: Since this role is all about providing top-notch customer service in Polish, make sure your CV and cover letter highlight your fluency. Use examples of how you've used your language skills in previous roles to impress us!
Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the job description. Mention specific experiences that relate to customer service and how you can contribute to our team in Athens.
Keep It Professional Yet Friendly: We love a friendly vibe, but remember to keep your tone professional. Your written application should reflect your excellent communication skills, so be clear and concise while showing your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Cross Border Talents
✨Brush Up on Your Polish
Since the role requires fluency in Polish, make sure you practice speaking and writing in Polish before the interview. You might be asked to demonstrate your language skills, so consider preparing a few customer service scenarios in Polish to showcase your proficiency.
✨Know the Company and Role
Do some research on the company and understand what they value in customer service. Familiarise yourself with their products or services, and think about how you can contribute to enhancing customer satisfaction. This will show that you're genuinely interested in the role.
✨Prepare for Common Customer Service Questions
Anticipate questions related to customer service scenarios, such as how you would handle an upset customer or resolve a complex issue. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making them clear and concise.
✨Showcase Your Communication Skills
As a customer service representative, excellent communication is key. During the interview, focus on speaking clearly and confidently. Practice active listening by summarising questions before answering, which demonstrates your engagement and understanding.
