At a Glance
- Tasks: Provide exceptional support to Irish-speaking users and troubleshoot tech issues.
- Company: Join the largest employer in Bulgaria's customer experience industry.
- Benefits: Enjoy relocation support, competitive salary, and an elite benefits package.
- Other info: Dynamic, supportive environment with excellent career growth opportunities.
- Why this job: Transform your language skills into a rewarding international tech career.
- Qualifications: Fluency in Irish and English, with strong communication and problem-solving skills.
The predicted salary is between 30000 - 40000 € per year.
Location: Sofia, Bulgaria
Type: Full-time (40h/week)
Start Date: September 2025
Launch Your Global Career in Tech: Use Your Irish Language Skills
Ready to transform your language skills into an exciting international career? Join our flagship team in Sofia, Bulgaria, as an Irish-speaking Solutions Consultant for the world's largest search engine. This is your unique opportunity to become the essential connection between cutting-edge technology and its Irish-speaking users, all while building a future in one of Europe's most dynamic cities. We're looking for passionate communicators and problem-solvers to deliver world-class customer service. No tech background? No problem! Our elite training program will equip you with all the necessary expertise.
We Make Your Move Easy & Rewarding:
- Rent Support: Benefit from a dedicated monthly allowance to cover part of your living costs.
- Full Relocation Support: Financial support for flights, initial hotel accommodation, and dedicated assistance securing your long-term apartment in vibrant Sofia.
- Elite Benefits Package: Attractive salary, additional private health insurance, and access to 50+ benefits and services to enhance your lifestyle.
- Career Growth: Join the largest employer in Bulgaria's CX industry with outstanding development opportunities.
- Positive International Environment: Thrive in a diverse, supportive community with colleagues from around the world.
Your Mission:
- Provide professional, multi-channel support (phone, email, chat), delivering exceptional service and achieving top customer satisfaction scores.
- Become an expert in advanced CRM software and ticketing systems to resolve customer inquiries efficiently.
- Troubleshoot issues, find innovative solutions, and explain complex concepts in simple terms.
- Collaborate with a global team to share knowledge and enhance our collective resources.
- Engage in continuous learning to stay ahead of product updates and industry trends.
What You Bring:
- Full professional fluency in Irish and English.
- A customer-first attitude and a genuine desire to help people.
- Outstanding communication skills and the talent for making complex things simple.
- Natural problem-solving abilities and a knack for following structured processes.
- Adaptability, a fast learning curve, and grace under pressure.
- Most importantly: enthusiasm and a readiness to learn!
Ideal Candidate Profile:
You are a motivated, collaborative team player who embraces new challenges. You are passionate about providing exceptional service and thrive in a positive, team-oriented environment where your growth and well-being are prioritized.
Is your perfect job waiting? APPLY NOW to start your Bulgarian adventure!
About us: We are a publicly traded company and the largest employer in the customer experience industry in Bulgaria. We design, build, and deliver next-generation digital services and AI solutions for the world's most iconic brands.
Irish Speaking Technical Solutions Consultant in London employer: Cross Border Talents
Join a dynamic and supportive team in Sofia, Bulgaria, where your Irish language skills can flourish in an exciting international career as a Technical Solutions Consultant. With comprehensive relocation support, an elite benefits package, and abundant opportunities for professional growth within the largest employer in Bulgaria's customer experience industry, you'll thrive in a vibrant, multicultural environment that prioritises your well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land Irish Speaking Technical Solutions Consultant in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at companies you're interested in. Use platforms like LinkedIn to connect and engage with them; you never know who might help you land that interview!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills can contribute. This will not only boost your confidence but also show your genuine interest in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on showcasing your problem-solving skills and customer-first attitude, as these are key for the Solutions Consultant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team and starting your adventure in Sofia!
We think you need these skills to ace Irish Speaking Technical Solutions Consultant in London
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in Irish and English, make sure to highlight your language skills right at the top of your application. Use examples that showcase how you've used these languages in a professional setting or to help others.
Tailor Your Application:Don’t just send a generic CV! We want to see how your experience aligns with the role of a Solutions Consultant. Mention any customer service experience and problem-solving skills that relate directly to the job description.
Keep It Clear and Concise:We appreciate clarity! Make sure your application is easy to read and straight to the point. Avoid jargon unless it’s relevant, and focus on what makes you a great fit for this role.
Apply Through Our Website:To make sure your application gets to us quickly, apply through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity in Sofia!
How to prepare for a job interview at Cross Border Talents
✨Know Your Stuff
Before the interview, make sure you understand the role of a Technical Solutions Consultant. Familiarise yourself with common customer service scenarios and think about how you would handle them. Brush up on your knowledge of CRM software and ticketing systems, as these will be key in your role.
✨Show Off Your Language Skills
Since this position requires fluency in Irish, be prepared to demonstrate your language skills during the interview. Practice explaining complex concepts in simple terms in both Irish and English. This will show your potential employer that you can communicate effectively with their users.
✨Emphasise Your Problem-Solving Skills
Think of examples from your past experiences where you've successfully solved problems or helped customers. Be ready to share these stories during the interview, highlighting your natural problem-solving abilities and structured approach to challenges.
✨Be Enthusiastic and Adaptable
Let your passion for helping others shine through in your responses. Show that you're eager to learn and adapt to new situations. Employers love candidates who are not only skilled but also enthusiastic about their work and willing to grow within the company.
