At a Glance
- Tasks: Provide exceptional customer support and troubleshoot issues using advanced CRM software.
- Company: Join the largest employer in Bulgaria's CX industry with a vibrant international team.
- Benefits: Enjoy relocation support, competitive salary, private health insurance, and 50+ lifestyle benefits.
- Why this job: Transform your Irish language skills into a rewarding tech career in dynamic Sofia.
- Qualifications: Fluency in Irish and English, strong communication skills, and a passion for helping others.
- Other info: Embrace a positive environment with excellent career growth opportunities and elite training.
The predicted salary is between 28800 - 43200 £ per year.
Launch Your Global Career in Tech: Use Your Irish Language SkillsLocation: Sofia, BulgariaType: Full-time (40h/week)Start Date: September 2025
Ready to transform your language skills into an exciting international career? Join our flagship team in Sofia, Bulgaria, as an Irish-speaking Solutions Consultant for the world\’s largest search engine. This is your unique opportunity to become the essential connection between cutting-edge technology and its уголовный Irish-speaking users, all while building a future in one of Europe\’s most dynamic cities.
We\’re looking for passionate communicators and problem-solvers to deliver world-class customer service. No tech background? No problem! Our elite training program will equip you with all the necessary expertise.
We Make Your Move Easy & Rewarding
Rent Support: Benefit from a dedicated monthly allowance to cover part of your living costs.
Full Relocation Support: Financial support for flights, initial hotel accommodation, and dedicated assistance securing your long-term apartment in vibrant Sofia.
Elite Benefits Package: Attractive salary, additional private health insurance, and access to 50+ benefits and services to enhance your lifestyle.
Career Growth:三级片> Join the largest employer in Bulgaria\’s CX industry NYSE & TSX publicly traded company (TIXT) with outstanding development opportunities.
Positive International Environment: Thrive in a diverse, supportive community with colleagues from around the world.
Your Mission
Provide professional, multi-channel support (phone, email, chat), delivering exceptional service and achieving top customer satisfaction scores.
Become an expert in advanced CRM software and ticketing systems to resolve customer inquiries efficiently.
Troubleshoot issues, find innovative solutions, and explain complex concepts in simple terms.
Collaborate with a global team to share knowledge and enhance our collective resources.
Engage in continuous learning to stay ahead of product updates and industry trends.
What You Bring
Full professional fluency in Irish and English .
A customer-first attitude and a genuine desire to help people.
Outstanding communication skills and the talent for making complex things simple.
Natural problem-solving abilities and a knack for following structured processes.
Adaptability, a fast learning curve, and grace under pressure.
Most importantly: enthusiasm and a readiness to learn!
Ideal Candidate ProfileYou are a motivated, collaborative team player who embraces new challenges. You are passionate about providing exceptional service and thrive in a positive, team-oriented environment where your growth and well-being are prioritized.
Is your perfect job waitingblocking?Apply now to start your Bulgarian adventure!
About usWe are a publicly traded company (NYSE & TSX: TIXT) and the largest employer in the customer experience industry in Bulgaria. We design, build, and deliver next-generation digital services and AI solutions for the world\’s most iconic brands.
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Irish Speaking Technical Solutions Consultant - Relocate to Sofia employer: Cross Border Talents
Contact Detail:
Cross Border Talents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Irish Speaking Technical Solutions Consultant - Relocate to Sofia
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make all the difference!
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to customer service and problem-solving. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Show off your language skills during the interview! Since this role requires fluency in Irish, be sure to demonstrate your ability to communicate effectively in both Irish and English. It’s a great way to stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to prepare.
We think you need these skills to ace Irish Speaking Technical Solutions Consultant - Relocate to Sofia
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in Irish and English, make sure to highlight your language skills right at the top of your application. Use examples that showcase how you've used these skills in real-life situations.
Tailor Your Application: Don’t just send a generic CV! We want to see how your experience aligns with the role. Mention specific skills or experiences that relate to customer service and problem-solving, as these are key for us.
Keep It Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Avoid jargon and keep your sentences short and impactful to grab our attention.
Apply Through Our Website: To make sure your application gets to us without any hiccups, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Cross Border Talents
✨Know Your Stuff
Before the interview, make sure you understand the role of a Technical Solutions Consultant. Familiarise yourself with the responsibilities listed in the job description, especially around customer service and problem-solving. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Language Skills
Since this role requires fluency in Irish, be prepared to demonstrate your language skills during the interview. Practice answering common interview questions in Irish, and don’t hesitate to switch languages if it feels more comfortable. This will highlight your proficiency and make you stand out.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to showcase your problem-solving abilities. Think of examples from your past experiences where you successfully resolved issues or provided excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask your interviewer. This could be about the team culture, training opportunities, or how success is measured in the role. It shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.