Sales Administrator<\/b>
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Location:<\/b> Westerham, Kent (TN16) - (On -site)
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Contract:<\/b> Permanent, Full -Time Hours:<\/b> Mon–Fri, 8:30 AM – 5:00 PM
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Earnings:<\/b> Competitive Salary + 3% Annual Incentive Plan (AIP) bonus
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About Us<\/b>
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We are looking for an agile, proactive, and customer -focused Sales Administrator<\/b> to join our fast -paced Sales Operations team in Westerham.
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This isn't just a standard processing role—you will be a vital pillar of our business, serving as the primary bridge among our external sales team, internal supply chain, and international B2B clients. If you have strong administrative skills, a collaborative mindset, and a knack for spotting opportunities to support clients, we want to hear from you.
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What You’ll Do (Key Responsibilities):<\/b>
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- Order & Return Management:<\/b> Process high -volume B2B purchase orders accurately via email, EDI, and customer portals. Take ownership of the returns process (RMA) from start to finish.
<\/li>- B2B Customer Support:<\/b> Handle telephone and email enquiries, resolve client issues, and track courier deliveries to ensure on -time dispatch.
<\/li>- Sales & Marketing Support:<\/b> Assist the external sales team with new product setups, special pricing, and promotional configurations. Coordinate the dispatch of marketing collateral and display materials.
<\/li>- International Account Care:<\/b> Manage relationships and logistics for assigned international accounts and customer databases.
<\/li>- Cross -Functional Collaboration:<\/b> Work closely with Supply Chain and Dispatch teams to check stock levels, hit customer satisfaction targets, and dynamically assist other internal teams during peak periods.
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<\/p>What We’re Looking For (Requirements):<\/b>
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<\/p>- Experience:<\/b> Sales Administration experience in a B2B sales support, B2B customer service, or telemarketing environment.
<\/li>- Tech -Savvy:<\/b> Strong computer literacy, including intermediate knowledge of Microsoft Office (Excel, Word, PowerPoint) and experience navigating customer databases/CRM portals.
<\/li>- Communication Skills:<\/b> A flawless, professional, and friendly telephone manner with excellent written skills.
<\/li>- Work Ethic:<\/b> A resilient self -starter who thrives under pressure, works well against deadlines, and enjoys being part of a collaborative, multi -functional team.
<\/li>- Problem Solver:<\/b> Proven ability to handle complaints, resolve conflicts, and overcome objections constructively.
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<\/p>Benefits & Perks:<\/b>
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<\/p>- Competitive base salary
<\/li> - 3% Annual Incentive Plan (AIP) bonus structure
<\/li> - Permanent, stable career progression within a growing team
<\/li> - Dynamic and supportive team environment
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<\/p>Are you ready to bring your energy and administrative expertise to a business that values your drive? Apply today with your updated CV!<\/b>
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- Tech -Savvy:<\/b> Strong computer literacy, including intermediate knowledge of Microsoft Office (Excel, Word, PowerPoint) and experience navigating customer databases/CRM portals.
- B2B Customer Support:<\/b> Handle telephone and email enquiries, resolve client issues, and track courier deliveries to ensure on -time dispatch.
Sales Administrator in Westerham employer: Crooton
As a Senior Horticultural Technician at our Laleham location, you will thrive in a supportive and dynamic work culture that values innovation and excellence in horticulture. We offer competitive salaries, a company vehicle, and ample opportunities for professional growth, ensuring you can develop your skills while contributing to a prestigious portfolio of clients. Join us to be part of a team that is passionate about creating beautiful landscapes and committed to sustainability.
