Head of Estate Operations
Location: Welwyn Garden City (HQ) – Office-based initially, with flexible and hybrid working options available
Salary: £70,860 - £89,826 per annum (inclusive of a 10% Market Rate Supplement, reviewed annually)
Note: Annual pay award currently pending, anticipated circa 3%.
Grade: A7
Department: Estates and Facilities / Professional
Vetting Level: Management Vetting (MV)
About the Role
Are you a proven, strategic Facilities and Estate Operations leader looking to make a direct impact on public safety and community well-being?
Hertfordshire Constabulary is seeking an experienced Head of Estate Operations to lead, transform, and manage our operational estate. In this pivotal senior management role, you will hold direct responsibility for ensuring our diverse portfolio of owned and leased properties operates safely, efficiently, and in full compliance with statutory legislation.
Reporting directly to the Director of Estates and Facilities, you will oversee both strategic planning and daily operational delivery—ensuring our facilities effectively support frontline operational policing while achieving best value for money.
Key Responsibilities
Operational Leadership: Accountable for the operational estate, driving collaboration across departments to ensure effective delivery in line with organizational policies.
Statutory Compliance & H&S: Maintain rigorous compliance standards across all property assets. Identify emerging legislation, perform physical audits, and implement processes to manage and report on risk effectively.
Financial & Commercial Management: Oversee a £2.0m direct and £9.0m indirect budget . Manage procurement, invoice validation, cash flow forecasting, and contract performance (KPIs/SLAs) across total facilities management (TFM) framework agreements.
Strategic Collaboration: Partner with the Director of Estates and Facilities on long-term estate strategy, and collaborate with the Head of Capital Projects to design specifications aligned with the Police & Crime Commissioner's S...
Head of Estate Operations in Welwyn Garden City employer: Crooton
Thera Trust is an exceptional employer that prioritises the well-being and development of its staff while providing vital support to adults with learning disabilities. Located in the picturesque Bovey Tracey, our inclusive work culture fosters personal growth through free nationally accredited training and flexible shift patterns, ensuring a rewarding and meaningful career for compassionate individuals. With competitive pay and generous leave, we are committed to creating a supportive environment where every employee can thrive.
